Information Technology Supervisor supervises employees of the information technology department in accordance with organizational policies and goals. Ensures proper functioning of the organization's information systems and makes upgrades as necessary. Being an Information Technology Supervisor helps business operations groups utilize information systems to improve their efficiency. Keeps computer equipment, hardware, and software updated to meet organizational needs. Additionally, Information Technology Supervisor follows appropriate programming procedures. Responds to complex, escalated matters and ensures projects are conducted effectively and recommendations and reports are accurate and timely. A level II supervisor has authority for personnel actions and oversees most day-to-day operations of group. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Information Technology Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Information Technology Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Description
The BluEdge experience…
Don’t get us wrong, it’s not going to be an easy job. Here’s the good news: we value creative and bright minds. This is a place where you’ll be challenged, inspired, rewarded and transformed. Really you ask? Yes, really. The BluEdge experience is a two-way exchange. We ask you to give us your very best every day. We expect a lot from you. We challenge you with interesting work, stretch assignments, a collaborative work environment and a ton of learning and growth. In exchange, we give you what you need to live a happy, balanced life. This includes great pay, paid time off, great benefits, flexibility and, well, whatever else you need. Everyone is unique and we pride ourselves on not having one-size-fits-all solutions. At BluEdge you’re a person, not a title.
Position Summary:
This position’s title is Systems Technician and will report to the Manager of our Helpdesk Services. The PRIMARY responsibility of this position is to repair hardware in the field such as printers, multifunction copiers, plotters and 3d printers.
Important Notes:
Responsibilities:
As a highly valued member of the BluEdge Systems Group, you’ll leverage your technical & troubleshooting skills with copiers, printers and plotters to isolate, diagnose & resolve issues at our BluEdge branch locations as well as our client’s sites. Training on specific hardware, software or procedures will be made available and given as required. Responsibilities will include but are not limited to:
Prerequisites:
Knowledge of some or all of the following equipment is considered a plus and not a requirement. Training will be made available to the right person
If interested in the role, reach out to Lori DeHart at lori.dehart@bluedge.com
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