Information Technology Supervisor supervises employees of the information technology department in accordance with organizational policies and goals. Ensures proper functioning of the organization's information systems and makes upgrades as necessary. Being an Information Technology Supervisor helps business operations groups utilize information systems to improve their efficiency. Keeps computer equipment, hardware, and software updated to meet organizational needs. Additionally, Information Technology Supervisor follows appropriate programming procedures. Responds to complex, escalated matters and ensures projects are conducted effectively and recommendations and reports are accurate and timely. A level II supervisor has authority for personnel actions and oversees most day-to-day operations of group. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Information Technology Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Information Technology Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Description
Job Purpose
The Director, Information Technology provides technical and process leadership to support teams, maintains information technology infrastructure, researches and implements strategic technological solutions. The Director, Information Technology builds and maintains a robust infrastructure with scalability, high availability, and security in mind. This role is responsible for the design, implementation, and troubleshooting of server, network, storage, and software within a WAN/LAN environment. This position functions as a technical services escalation contact for IT Support and is accountable for administration, capacity planning, implementing new technology, maintaining existing systems, and IT security. Additionally, participates as a technical resource needed in both large and small projects. Ensure infrastructure security at all technological tiers and provide guidance and recommendations as needed. Leads in implementing security focused solutions and ensuring compliance for end users and systems as it relates security in accordance with HIPAA and HITECH standards.
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Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.
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