Information Technology Supervisor jobs in Pittsburgh, PA

Information Technology Supervisor supervises employees of the information technology department in accordance with organizational policies and goals. Ensures proper functioning of the organization's information systems and makes upgrades as necessary. Being an Information Technology Supervisor helps business operations groups utilize information systems to improve their efficiency. Keeps computer equipment, hardware, and software updated to meet organizational needs. Additionally, Information Technology Supervisor follows appropriate programming procedures. Responds to complex, escalated matters and ensures projects are conducted effectively and recommendations and reports are accurate and timely. A level II supervisor has authority for personnel actions and oversees most day-to-day operations of group. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Information Technology Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Information Technology Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Information Technology Coordinator with Top Secret Clearance
  • Information Management Group, Inc.
  • West Mifflin, PA FULL_TIME
  • Information Technology Coordinator with Top Secret Clearance
    Job Locations US-PA-West Mifflin
    Job ID 2024-5617 # of Openings 2 Category Technical Services & Operations
    Opportunity

    General IT Support:
    1. Function as IT coordinator for customer. Provide personnel at all locations with IT support by understanding requirements and mobilizing/coordinating support from site personnel.
    2. Field general IT questions/issues as needed. Provide direct IT support to personnel if a problem requires quick action
    3. Execute employee on-boarding and off-boarding IT-actions.
    4. Manage hardware/software requests to include:
    5. Assist offices/individuals by providing support/advice for completing hardware/software requests.
    6. Assist in the approval, installation, configuration and ongoing support of unique, non enterprise software.
    7. Assist/coordinate or develop solutions on issues related to the connectivity and configuration of non-enterprise systems (i.e., DOE Network, SSIMS) network or software configuration, in compliance with proper security principles.
    8. Assist in IT-related tasks associated with the implementation of enterprise system hardware and software initiatives such as ApproveIt, Bluebeam, e-signature, and E-distribution etc.
    9. Coordinate/manage senior management IT requests.
    10.Provide or arrange specialized training for unique hardware or software (i.e., Skype, Remedy entries, IT HW/SW Request process, VTC scheduling etc.).
    11.Monitors status of open Remedy tickets and assist in tracking, prioritizing, and resolving open tickets with applicable NR IT personnel to ensure tickets are resolved within established service level agreements. Ensure compliance with Help Desk Service
    Level Expectations.
    12.Identify IT-related trends and problems that prevent customer from accomplishing their work, recommend solutions, and take/coordinate actions to resolve.

    Special Projects Support (Project Management):
    1. Develop, assist, or implement efforts to streamline NRLFO IT-related processes utilizing common NNL processes/systems wherever possible; however, any processes utilized (either enterprise- established or NRLFO-customized) should be the same for all
    customer employees (regardless of site) whenever practicable.
    2. Coordinate IT support for project oriented IT requests.
    3. Make recommendations, provide input, and utilize/leverage IT systems and technologies to assist users to be more efficient and effective in their work. Coordinate or provide software application development.

    Information Communication Technologies (voice, data, and videoconferencing):
    1. Assist in telecommunication items (scheduling and troubleshooting).
    2. Ensure new/transferred employees' telecommunications needs are met using current process or by developing common procedures to include direct customer feedback.


    General Administrative Duties:
    1. Build/develop, maintain, review, actively follow, and regularly update any documents that track the progress of IT-related tasks and projects/initiatives.
    2. Interface/communicate with staff to ensure tasks and priorities are understood and completed effectively.
    3. Routinely/periodically brief IT managers on the progress of IT projects and initiatives.
    4. Actively work to complete tasks, initiatives and projects to established completion dates and inform IT management when dates cannot be met and the reasons for missing completion dates.
    5. Maintain awareness of cyber, physical security, and safety-related rules, policies and procedures. IT-support actions and practices should comply with those policies.
    6. Understand, interact, and communicate with IT Department in order to effectively coordinate support IT initiatives/projects.
    7. Develop, maintain, and document IT-related policies, processes and procedures utilizing the most effective IT tools or systems

    Salary range: 70-95k.

    Qualifications
      Bachelor's degree from an accredited college or university and a minimum of four years relevant experience; or Master's degree in a related field from an accredited college or university and a minimum of two years relevant experience
    • Project Management Experience
    • Microsoft certification or Proficiency in Microsoft applications including Word, Excel, SharePoint and Outlook.
    • Exhibit a professional appearance and courteous manner
    • Ability to work on tight deadlines
    • Demonstrate ability to articulate technical ideas and concepts through verbal and written communications in a clear and concise manner


    Information Management Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Information Management Group is an EOE. All qualified applicants will receive consideration for employment without regard to Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation/National Origin .

     

  • 1 Day Ago

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Information Technology Coordinator with Top Secret Clearance
  • IMG Information Management Group, Inc.
  • West Mifflin, PA OTHER
  • Opportunity General IT Support: 1. Function as IT coordinator for customer. Provide personnel at all locations with IT support by understanding requirements and mobilizing/coordinating support from si...
  • 1 Day Ago

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Senior iOS Engineer
  • Global Information Technology
  • Pittsburgh, PA FULL_TIME
  • Job Title: Senior iOS Engineer Job Locaton: Remote Job Type: Full Time Experience Required: 7 years of industry experience writing code 5 years developing and deploying iOS apps Experience with Swift,...
  • 23 Days Ago

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Information Security Officer
  • CompuGroup Technology
  • Pittsburgh, PA FULL_TIME
  • Purpose: The IT Information Security Officer will oversee information security, cybersecurity, and IT risk management programs based on industry-accepted information security and risk management frame...
  • 1 Month Ago

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Information Technology Manager
  • Bridgeway Capital, Inc.
  • Pittsburgh, PA FULL_TIME
  • Job Title: Information Technology Manager Company: Bridgeway Capital, Inc. Date: January 2024 ABOUT BRIDGEWAY CAPITAL Bridgeway Capital is a social impact lender that focuses on equitable economic gro...
  • 19 Days Ago

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Information Technology Coordinator
  • Questeq Inc
  • Sewickley, PA FULL_TIME
  • Who we are: We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Working with schools is our niche, making positive cultural changes towards digital t...
  • 20 Days Ago

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0 Information Technology Supervisor jobs found in Pittsburgh, PA area

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Kitchen Supervisor
  • GetGo Café + Market
  • Mars, PA
  • Job Summary As a GetGo Kitchen Lead, you will exceed customer and Team Member needs and expectations by providing safe, ...
  • 3/28/2024 12:00:00 AM

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Shift Supervisor
  • GetGo Café + Market
  • New Stanton, PA
  • Job Summary As a GetGo Crew Lead, you will exceed customer and Team Member needs and expectations by providing safe, eff...
  • 3/28/2024 12:00:00 AM

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Shift Supervisor
  • GetGo Café + Market
  • Pittsburgh, PA
  • Job Summary As a GetGo Crew Lead, you will exceed customer and Team Member needs and expectations by providing safe, eff...
  • 3/27/2024 12:00:00 AM

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Shift Supervisor
  • GetGo Café + Market
  • West Mifflin, PA
  • Job Summary As a GetGo Crew Lead, you will exceed customer and Team Member needs and expectations by providing safe, eff...
  • 3/27/2024 12:00:00 AM

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Shift Supervisor
  • GetGo Café + Market
  • McKees Rocks, PA
  • Job Summary As a GetGo Crew Lead, you will exceed customer and Team Member needs and expectations by providing safe, eff...
  • 3/27/2024 12:00:00 AM

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Shift Supervisor
  • GetGo Café + Market
  • Glenshaw, PA
  • Job Summary As a GetGo Crew Lead, you will exceed customer and Team Member needs and expectations by providing safe, eff...
  • 3/27/2024 12:00:00 AM

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Kitchen Supervisor
  • GetGo Café + Market
  • Bridgeville, PA
  • Job Summary Now offering a $1,000 new hire bonus: $500 at 90 days - $500 at 180 days As a GetGo Kitchen Lead, you will e...
  • 3/26/2024 12:00:00 AM

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Shift Supervisor
  • GetGo Café + Market
  • Mt Lebanon, PA
  • Job Summary As a GetGo Crew Lead, you will exceed customer and Team Member needs and expectations by providing safe, eff...
  • 3/26/2024 12:00:00 AM

Pittsburgh (/ˈpɪtsbɜːrɡ/ PITS-burg) is a city in the Commonwealth of Pennsylvania in the United States, and is the county seat of Allegheny County. As of 2018, a population of 308,144 lives within the city limits, making it the 63rd-largest city in the U.S. The metropolitan population of 2,362,453, is the largest in both the Ohio Valley and Appalachia, the second-largest in Pennsylvania (behind Philadelphia), and the 26th-largest in the U.S. Pittsburgh is located in the south west of the state, at the confluence of the Allegheny, Monongahela, and Ohio rivers. Pittsburgh is known both as "the ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Information Technology Supervisor jobs
$110,137 to $145,963
Pittsburgh, Pennsylvania area prices
were up 1.9% from a year ago

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