Information Technology Supervisor supervises employees of the information technology department in accordance with organizational policies and goals. Ensures proper functioning of the organization's information systems and makes upgrades as necessary. Being an Information Technology Supervisor helps business operations groups utilize information systems to improve their efficiency. Keeps computer equipment, hardware, and software updated to meet organizational needs. Additionally, Information Technology Supervisor follows appropriate programming procedures. Responds to complex, escalated matters and ensures projects are conducted effectively and recommendations and reports are accurate and timely. A level II supervisor has authority for personnel actions and oversees most day-to-day operations of group. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Information Technology Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Information Technology Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Mo' Bettahs is a Utah-based company founded by brothers Kalani and Kimo Mack in 2008. Their goal was to give their customers the same delicious experience they had when growing up on Oahu, Hawaii's culinary landscape. Since opening our doors, we have been committed to first-rate dynamic customer service while upholding an authentic Hawaiian culture that encompasses "Pono" or doing what is right all the time!
ABOUT THE ROLE
We’re looking for a Senior Manager of Information Technology to manage the IT department for Mo’ Bettahs. This position is in Lehi, UT. This role is in the office only.
WHAT YOU’LL DO:
Develop and implement technology strategies that support the company's objectives and drive operational efficiency in the restaurants and support center
Collaborate with internal teams to understand their technology needs and provide recommendations for improvements and enhancements
Manage the installation, configuration, and maintenance of hardware, software, and networking systems in restaurant locations
Ability to implement and connect various systems such as point of sale, ERP, inventory, scheduling / timekeeping, business intelligence, data warehouse, etc.
Understand how to install and set up various types of hardware (POS, computers, firewalls, access points, network switches, etc.)
Manage a growing IT team and help to train, develop, and mentor all team members
QUALIFICATIONS:
Ability to create and utilize tools to plan, track, and achieve goals
Master problem solver with the ability to remain calm under pressure
Excellent time and productivity manager
Ability to maintain a high level of ownership mentality and accountability
20% travel required when needed at various locations
ABOUT YOU:
Equivalent work experience required
Must have a minimum of three years in IT Management leading a team and 5-8 years of experience in a senior IT role
Familiarity with POS systems, online ordering platforms, and other restaurant-specific technologies
A customer-focused mindset with the ability to understand and address technology needs from both a business and operational perspective
Strong project management abilities with the capacity to prioritize tasks and manage multiple initiatives simultaneously
Effective communication skills to interact with cross-functional teams and provide technical support to non-technical staff
WORKING CONDITIONS:
The position requires qualified individuals to see, hear and speak (verbally and audibly). Required to ascend and descend stairs; sit and stand for extended periods; lift 30 pounds; bend, stoop, and kneel. You may be required to work outside in various weather conditions. You may be required to work on a computer for extended periods, including viewing the screen, using a mouse, manipulating a keyboard with hands, and reaching with arms. You may be asked to drive or travel by car, air, or other transportation for business purposes. Must be able to function effectively in a fast-paced working environment.
Mo' Bettahs is an equal opportunity employer that prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, veteran status, or pregnancy.
0 Information Technology Supervisor jobs found in Provo, UT area