Information Technology Supervisor supervises employees of the information technology department in accordance with organizational policies and goals. Ensures proper functioning of the organization's information systems and makes upgrades as necessary. Being an Information Technology Supervisor helps business operations groups utilize information systems to improve their efficiency. Keeps computer equipment, hardware, and software updated to meet organizational needs. Additionally, Information Technology Supervisor follows appropriate programming procedures. Responds to complex, escalated matters and ensures projects are conducted effectively and recommendations and reports are accurate and timely. A level II supervisor has authority for personnel actions and oversees most day-to-day operations of group. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Information Technology Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Information Technology Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Information Technology Manager - Full-time
Location: Watsonville, CA
Required Qualifications:
Proven experience as an IT Manager or similar leadership role.
Proficiency in a Mac environment.
Knowledge of enterprise networking.
Experience with VMware and virtualization and storage technologies.
Experience with Cloud migrations.
Sound understanding of Active Directory, Windows Server, Linux, Azure, and Google Workplace.
Excellent verbal and written communication skills.
Experience in managing a Mac workplace environment.
Proficiency in Microsoft Office Suite or related software.
Experience in Help Desk or Service Desk best practices.
Excellent problem-solving and troubleshooting skills.
Bachelor's degree in Computer Science or similar (Master's degree preferred).
At least 5 years of experience managing and leading within an IT department.
ITIL certification.
Job Description
What you will be doing:
Leading the implementation and management processes for the IT department's Help Desk, End User Computing, Infrastructure, and Cybersecurity.
Developing and implementing business continuity protocols to minimize disruption to business operations in case of emergencies or data loss.
Establishing efficiency and efficacy standards for IT Help Desk, End User Computing, and infrastructure.
Overseeing cybersecurity of systems, networks, and enterprise information. Facilitating IT security audits or investigations when necessary.
Managing data backup and recovery.
Maintaining relationships with external IT vendors and service providers.
Improving cross-functional knowledge management processes and platforms.
Providing daily leadership, direction, and structure to the IT team under your management.
Working with the Director of IT to develop roadmaps, design and implement technology innovations.
Assessing computing needs and system requirements in consultation with users, management, vendors, and technicians.
Staying updated with advancements in technology.
Developing department goals and objectives that align with organizational goals.
Ensuring equipment inventory is adequate and within budget.
What's in it for you?!
Health, Dental & Vision
Dedicated Mental Health & Wellness Plan
Employer Paid Life Insurance
PTO
401(k) Retirement Plan (employer matches dollar for dollar up to 3%)
If that's you, let's talk!
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0 Information Technology Supervisor jobs found in Santa Cruz, CA area