Information Technology Supervisor supervises employees of the information technology department in accordance with organizational policies and goals. Ensures proper functioning of the organization's information systems and makes upgrades as necessary. Being an Information Technology Supervisor helps business operations groups utilize information systems to improve their efficiency. Keeps computer equipment, hardware, and software updated to meet organizational needs. Additionally, Information Technology Supervisor follows appropriate programming procedures. Responds to complex, escalated matters and ensures projects are conducted effectively and recommendations and reports are accurate and timely. A level II supervisor has authority for personnel actions and oversees most day-to-day operations of group. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Information Technology Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Information Technology Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Serve as the first point of contact for employees seeking technical assistance. Provides technical phone/email support to internal end users. Perform local and remote troubleshooting through diagnostic techniques and tools.
Install or modify data communication systems. Provide technical assistance and consultation in the use and operations of complex computer operating systems.
Maintain databases and libraries including systems security functions
Investigate new techniques, equipment, and data processing methods. Evaluate technical requirements for new or upgrades in hardware/software.
Design and maintain systems documentation according to applicable policies and standards. Ensure that documentation meets all security regulations for the credit union.
Coordinate technology resources including main system, telecommunications network, telephone system(s), and personal computer connectivity
Coordinate the services of vendors to ensure quality of service and timeliness.
Evaluate technology proposals and contracts and provide recommendations to management on vendors, bids, outsourcing, etc.
Maintain inventory of all computer systems, and perform the necessary action to replace or repair malfunctioning or aging equipment
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year
Benefits:
Schedule:
Education:
Experience:
Work Location: Multiple locations
Clear All
0 Information Technology Supervisor jobs found in Syracuse, NY area