Inservice Training Director directs the overall design and development of training programs, curriculum, methods, and materials for various audiences, including employees, managers, customers, or other learners. Establishes a skill assessment process to collect input and identify training or development needs, goals, gaps, and requirements. Being a Inservice Training Director consults with subject matter experts to define learning objectives and to design appropriate course content and training curriculum. Ensures curricula designs support defined competency models or skill frameworks. Additionally, Inservice Training Director develops standards and methodology to prepare high-quality outlines, syllabus, lecture notes, and materials for in-person or online courses and self-study programs. Oversees and approves the selection of software or collaboration tools used for training. Establishes the appropriate metrics to use for the evaluation of training effectiveness. Analyzes outcomes to determine ROI and recommend changes to programs and budgets. Evaluates and selects vendors to provide support, training materials, or to conduct training sessions. Requires a bachelor's degree. Typically reports to a senior director. The Inservice Training Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Inservice Training Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
KITTCOM is seeking a Director for their civilian-staffed 911 center that serves 17 public safety agencies in Kittitas County and handles approximately 50,000 calls per year. KITTCOM provides support and communication for all participating police, fire, and ambulance services in Kittitas County, and assists other governmental emergency response divisions such as public works, public health, and the coroner’s office. The agency operates with a 2023 budget of $3.8 million and an authorized staffing of 18 FTEs. Headquartered in Ellensburg, KITTCOM operates out of a 4,500 square foot facility near Bowers Field. The Agency is governed by a seven-member Administrative Board, including five elected members and two appointed members.
THE DIRECTOR
Reporting to the KITTCOM Administrative Board, the Director is responsible for the day-to-day administration of the 911 Emergency Communications Center (ECC), including finance, logistics, technology, operations, human resources, and leadership. It is imperative that the Director is proficient in communication, collaboration, and customer service.
WHY APPLY
This is a unique opportunity to serve as a working Director in a small community with a great team and strong collaboration between agencies. KITTCOM staff appreciate the organization’s close-knit environment, fellow team members, and the rewarding work of supporting and helping the community. Centrally located in Washington State, Kittitas County is renowned for its recreational opportunities, including river rafting, fishing, hunting, hiking, skiing and snowmobiling. If you are looking to dive in and make a meaningful difference in a community, this may be the right opportunity for you.
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