Inside Sales Manager oversees the activities of sales representatives with an assigned territory or portfolio of existing customers that primarily conduct remote sales calls. Coordinates closely with marketing and field sales to gather insights and understand customers' unique needs, market conditions, and competitors. Being an Inside Sales Manager develops sales strategies and supporting activities, including renewals, special offers, and discounts. Provides appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets. Additionally, Inside Sales Manager trains and coaches staff in selling and relationship-building skills needed to grow and maintain sales pipelines. Requires a bachelor's degree. Typically reports to a director. The Inside Sales Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Inside Sales Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
TO APPLY:
Please prepare a resume and cover letter outlining your interest, readiness, and qualifications for the position.
Job Description Overview
Are you someone who loves meeting with people, builds trust and connection seamlessly, and is unafraid and unapologetic about asking for money to support LGBTQIA2 young people? If so, apply to be our very first Donor Relations Manager. The role is largely focused on identifying, cultivating, and soliciting donors for new, annual, and sustained giving. Reporting to the Development Director, they will implement a variety of approaches that engage a diverse array of donors and supporters. This role also works closely with the Development Director on identifying and implementing tactics and messaging that support the overall funding strategy.
Administrative Details
Reports to: Development Director
Employment Type: Full-Time, Exempt
Hours: Monday-Friday 9:00 a.m. – 5:30 p.m. (some weekends and evenings may be required)
Salary: $55,000-60,000 annually
IOYS offers employees a competitive benefits package.
Location: Colorado Springs, CO (in-person required)
Responsibilities
Additional Duties as assigned.
Donor Relations
Prospect and research new organizational donors, sponsors, corporations, and philanthropists
Engage prospective donors with meetings and materials to support the mission of IOYS
Engage active donors with acknowledgement and updates on the impact of our work, developing and maintaining close relationships
Works with Development Coordinator to ensure donors are participating and acknowledged through proper channels, to include phone, mail, email, and SMS
Synthesize data from Development Coordinator to identify lapsed donors and implement strategy to re-engage
Record and track communication with and notes about donors in donor database
Utilize a variety of tactics to encourage increased giving for IOYS from various sources
Implement strategies for outreach and fundraising as designed by Development Director
Collaborate with the Development Director on preparation and circulation of donor communications for fundraising
Participate as a leading member of the Development Committee
Work with Development Coordinator to create scripts for phone, SMS, and letter-writing outreach to donors
Work with Development Director to write scripts and send lists to Development volunteers and board members so they can participate in peer-to-peer fundraising on behalf of IOYS
Attend meetings of local organizations, companies, and employee resource groups to represent IOYS, increase corporate/workplace giving, and share opportunities for involvement
Solicit donations of funds, auction items, and coordinate fundraisers with local donors
Work with Development team and Events Manager to host regular tours and donor appreciation events
Work with the communications team and the event manager to ensure the fulfillment of sponsorship benefits
Special Campaigns
Supports fundraising needs for events, to include in-kind donations, auction items, and season sponsorships
Supports fundraising needs around matching gifts and larger campaigns such as Give!
Coordinates and participates in all-department calling campaigns to acknowledge, update, and solicit donors, often including other employees and board members for participation
Strategizes for staff, board and volunteer engagement and supports a culture of comfort when asking for donations
Qualifications
Required Education and Experience
4 years development/fundraising experience, with a record of successful financial asks
Bachelor’s degree, or commensurate experience
Required Knowledge, Skills, and Abilities
Experience with data management and customer relationship software, to include data entry and the ability to pull and analyze reports
Comfort using Excel to read and create reports
Capacity and enthusiasm to engage others verbally and in writing about the mission of IOYS to bring in and sustain giving
Proficient knowledge of the Microsoft suite, as well as a capacity to quickly learn new software
Ability to handle and maintain confidential data
Excellent verbal and written communication skills, including strong organizational and interpersonal skills
Exceptional at maintaining detail and following a routine to ensure regular donor communication
Creative and adept at planning, prioritizing, organizing, and following through; able to balance multiple competing priorities
Ability to work as a member of a team, but also be a self-starter; able to work under pressure and complete multiple tasks simultaneously
Demonstrate flexibility to actively support change to meet strategic goals and objectives
Takes responsibility and commits to the IOYS mission, policies and procedures
Must possess and maintain a valid driver’s license with personal motor vehicle insurance
Preferred
Experience with Donor Perfect
Competency in anti-racism and anti-oppression
Experience with drop-in center atmosphere
Experience building systems and structures for growth-stage organizations
Experience with the Pikes Peak Region; familiarity with partner organizations and established relationships within the nonprofit and human/social services community
Previous experience working with high-risk youth and vulnerable communities, especially LGBTQIA2 youth and families
Typical Work Environment
Office setting with occasional work outside the community center, both at external venues and outdoors with some work at a computer station and some work that requires movement around the community center. Position requires the ability to occasionally stand for extended periods of time. Position requires the ability to occasionally lift up to 30 pounds. Work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices or meeting rooms, e.g. use of safe workplace practices with office equipment, and/or avoidance of trips and falls and observance of safety.
About Us
Inside Out Youth Services (IOYS) is a 501(c)(3) nonprofit organization, established in 1990 to build access, equity, and power with LGBTQIA2 youth of the Pikes Peak region. We are the primary LGBTQIA2 nonprofit community serving LGBTQIA2 youth (ages 13-24) in El Paso County. We provide a safe space for gender and sexuality diverse youth and young adults to grow their identities, learn leadership skills and develop the tools needed to both thrive personally and to act as agents of change in their communities. We also provide outreach education throughout the region to create a supportive climate for LGBTQIA2 youth. IOYS accomplishes these goals through our weekly programming, targeted leadership development opportunities, community partnerships, and through educational outreach to local school systems, healthcare agencies, and other groups providing education and care to LGBTQ youth and young adults.
Our Team and What We Value
At IOYS, all staff members are expected to exemplify established team values that include but are not limited to collegiality, respect, accountability, collaboration, and adaptability. In doing so, we model the behaviors and attitudes we ask of our young people, essential to creating a welcoming, radically inclusive, safe, and brave space where all people can learn and grow. We are representatives of Inside Out in all we do and say—wherever we are—and it is therefore of utmost importance that all team members exhibit maturity and good judgement through their words and actions. A community center environment is fast paced where priorities and needs rapidly shift and evolve based on the needs of the agency and the young people we serve. Therefore, all staff are expected to own their mindset, adapt to change swiftly, and contribute to a positive and powerful team environment.
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