Inside Sales Manager oversees the activities of sales representatives with an assigned territory or portfolio of existing customers that primarily conduct remote sales calls. Coordinates closely with marketing and field sales to gather insights and understand customers' unique needs, market conditions, and competitors. Being an Inside Sales Manager develops sales strategies and supporting activities, including renewals, special offers, and discounts. Provides appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets. Additionally, Inside Sales Manager trains and coaches staff in selling and relationship-building skills needed to grow and maintain sales pipelines. Requires a bachelor's degree. Typically reports to a director. The Inside Sales Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Inside Sales Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Overview:
We are seeking an experienced Manager to join our team. As a Manager, you will oversee the daily operations of our store and ensure the highest level of customer satisfaction. This is a leadership role that requires strong organizational skills, automotive knowledge, and the ability to manage a team effectively.
Duties:
- Manage and supervise the staff
- Ensure efficient workflow and productivity
- Schedule and assign work to technicians
- Provide guidance and support to technicians in diagnosing and problem solving
- Handle customer inquiries and concerns in a professional and timely manner
- Monitor service and quality of work being performed
- Handle opening and closing operations
Experience:
- Previous experience as a Manager
- Strong knowledge of small engines, theory of hydraulics, automotive diagnostics and repair procedures
- Proficient in cash handling procedures
- Excellent communication and customer service skills
- Ability to lead and motivate a team
- Detail-oriented with strong organizational skills
Skills:
- Cash handling
- Vehicle maintenance
- Team leader
- Small engine maintenance and repair
- Automotive repair
- Automotive diagnostics
We offer competitive compensation based on experience.
If you are a motivated individual with a passion for providing exceptional customer service and have the skills required for this position, we encourage you to apply. Please submit your resume detailing your relevant experience.
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 – 50 per week
Benefits:
Day range:
Shift:
License/Certification:
Ability to Commute:
Ability to Relocate:
Work Location: In person
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