Inside Sales Manager oversees the activities of sales representatives with an assigned territory or portfolio of existing customers that primarily conduct remote sales calls. Coordinates closely with marketing and field sales to gather insights and understand customers' unique needs, market conditions, and competitors. Being an Inside Sales Manager develops sales strategies and supporting activities, including renewals, special offers, and discounts. Provides appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets. Additionally, Inside Sales Manager trains and coaches staff in selling and relationship-building skills needed to grow and maintain sales pipelines. Requires a bachelor's degree. Typically reports to a director. The Inside Sales Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Inside Sales Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
A highly successful Inside Sales Agent will take stewardship of inbound and outbound communication with potential sellers. This individual is the first point of contact that someone will have with our organization. They will be responsible for being truthful and genuine about how our company can help them and extracting the appropriate information needed to analyze the deal.
This person is responsible for generating the opportunity for an appointment to potential sellers while building rapport and following our internal sales process. With assistance from the marketing department to generate inbound leads, and continued support by our home buying specialists, the Lead Manager/Inside Acquisition Agent is an instrumental role in converting marketing functions to acquisition opportunities. This person must be well-organized, detail oriented and service-minded with good interpersonal skills.
The Inside Sales Agent demonstrates a commitment to continued education and strives for growth by regularly attending company supplied training for both personal and professional purposes
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