Inside Sales Representative is responsible for an assigned territory or portfolio of customers to target for remote sales development calls. Coordinates with field sales team members to understand customers' unique needs and potential sales opportunities. Being an Inside Sales Representative reaches out to customers to promote new and existing products and services, offer special discounts and promotions, or provide essential account management services. Selects appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets. Additionally, Inside Sales Representative develops connections with customers and may conduct field visits. May participate in sales efforts as part of a larger team. May require a bachelor's degree. Typically reports to a supervisor or manager. The Inside Sales Representative work is closely managed. Works on projects/matters of limited complexity in a support role. To be an Inside Sales Representative typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
JOB SUMMARY: This position has overall responsibility to provide optimum customer service to NHBB customers.
DUTIES & RESPONSIBILITIES:
Position is responsible for effective and efficient handling of customer calls, order entry, quoting and expediting. Efficiently and accurately managing customer demand with our backlog and production capabilities. Responsible for resolution of customer complaints and invoice issues.
Collaborate with other internal support functions, such as outside sales, engineering, and production personnel. Must collaborate/participate in goals and strategy to help to meet department and company goals. Proactively seek to understand business needs and provide relevant, data driven solutions.
REQUIREMENTS:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Equal Opportunity / Affirmative Action Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S.
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