Inside Sales Representative is responsible for an assigned territory or portfolio of customers to target for remote sales development calls. Coordinates with field sales team members to understand customers' unique needs and potential sales opportunities. Being an Inside Sales Representative reaches out to customers to promote new and existing products and services, offer special discounts and promotions, or provide essential account management services. Selects appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets. Additionally, Inside Sales Representative develops connections with customers and may conduct field visits. May participate in sales efforts as part of a larger team. May require a bachelor's degree. Typically reports to a supervisor or manager. The Inside Sales Representative work is closely managed. Works on projects/matters of limited complexity in a support role. To be an Inside Sales Representative typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
SUMMARY :
The Inside Sales Representative is responsible for providing pricing for quotes, and arranges the orders based on customer requests in a timely manner.
The ISR always applies resourcefulness and strong attention to detail while converting inquiries into orders. Develops good relationships with both suppliers and customers.
Here are some of the great benefits that we offer :
RESPONSIBILITIES :
Monitors inventory and discusses upcoming requirements with any contract or hold and release
programs with current or new accounts developed.
or decreases in manufacturing activity, etc.) that could impact our business and share this
information with the sales team.
specifications, processing requirements, shipping and handling, etc.).
incomplete and works with them to minimize the consequences of the service breakdown.
Be an advocate for the customer in dealings with various departments such as Credit, Production,
Operations, Shipping and Purchasing.
Performs all duties in a manner that is consistent with principles outlined in Samuel’s Customer Bill
of Rights.
prices will be sufficient to deliver expected gross margins. (e.g. shipping costs, handling costs etc.)
Reviews the profit performance of accounts on a regular basis and look for ways to improve. (e.g.
material utilization, processing set-ups, freight, etc.)
consideration to customer usage patterns and economic order quantities.
Reviews the total in-stock and on order position of accounts to anticipate potential excess and
aged inventory issues.
ROLE REQUIREMENTS :
Completion of post-secondary education, University / College education in Business or Marketing
preferred, or equivalent combination of education and 1 to 3 years of related inside sales experience.
team.
EQUIPMENT KNOWLEDGE :
Familiarity with Computers, and computer software such as, (Word, Excel, Power Point, AS400 Sales, Microsoft Outlook), phone, calculator, company documentation as required.
PHYSICAL DEMANDS :
The role is primarily office-based and does not entail significant physical demands beyond typical office activities.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORK ENVIRONMENT :
The work environment is predominantly indoors, within an office setting. The Inside Sales Representative collaborates with colleagues from various departments and customers.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SAMSA
LI-NT1
Last updated : 2024-04-20
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