Inside Sales Representative, Sr. jobs in Concord, NH

Position Summary:

The inside sales representative is the direct source of ticket sales for the Lottery. They are responsible for contacting assigned Lottery retailers via telephone and securing orders for instant lottery tickets from those retailers, as well as handling Lottery related questions and/or problems encountered, resulting in maximum sales of tickets through professional and thorough sales techniques.

Job Functions:

• Contact retailers within assigned call list on a regular call cycle.
• Provide information and sales about new and existing games and promotions.
• Employ professional telephone sales techniques to insure Lottery retailers order the appropriate number of packs for their sales and call frequency.
• Access appropriate computer screens to interpret sales related data and input sales order.
• Develop positive working relationships with Lottery retailers, resulting in motivated, pro-Lottery attitudes wherever possible.
• Provide regular and consistent feedback from Lottery retailers to management, sharing retailer suggestions, ideas, and/or questions in a timely fashion.
• Develop a sound business relationship with assigned Lottery Representatives
• Handle incoming calls from Lottery retailers, resolving problems or questions as they relate to inventory needs, current promotions, order status/tracking and other lottery related needs, insuring that all calls receive complete attention and thorough follow-up.
• All other duties as assigned.

Position Requirements/Qualifications:

• High school diploma or equivalent
• Customer Service experience preferred
• Advanced understanding of telephone sales principles and techniques

Skills/Abilities:

• Good written and verbal communication skills
• Basic computer skills

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• 8 hour shift
• No nights

Supplemental pay types:

• Bonus opportunities
• Quarterly bonus

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Ability to Relocate:

• Pembroke, NH 03275: Relocate before starting work (Required)

Work Location: In person