Inside Sales Representative, Sr. jobs in Fairbanks, AK

About Us

Span Alaska Transportation, established in 1978, is a premier, asset-based freight forwarding company serving the great state of Alaska. Our dedicated team provides outstanding service with exceptional care and attention to detail. We are always interested in extraordinary people with proven skills who are dependable team players and bring out the best in others.

Our supportive and empowering work environment is the foundation of the superior service, customer experience, and satisfaction we are known for within our industry.

Learn more at spanalaska.com.

About the Role

The Inside Sales Representative is responsible for assisting customers directly by telephone, mail and/or in-person. Activities often include handling inquiries, processing orders, and selling or promoting additional sales. May be involved in verifying product availability, delivery, and pricing. This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5 p.m.  

What you’ll do:

• Identify revenue opportunities within customers' communities through communications, programs and other activities as needed.
• Prospect, qualify, and generates sales within the company’s established trading partners.
• Ensure suspect identification, planning, account qualification and needs analysis at all prospect levels.
• Telephone prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
• Identify and close additional purchases of products and services by customers' communities.
• Work closely with Support, Community Management, Account Management, and Business Development teams.
• Respond to requests from customers for information and give online presentations.
• Engage in technical discussions with potential clients through demonstrations and presentations.
• Remain knowledgeable and up-to-date on changes and developments in the B2B infrastructure and e-commerce industries.
• Keep management informed of all activity, including timely preparation of reports.

You have these skills:

• Communication proficiency.
• Teamwork. 
• Technical capacity.

And these qualifications:

• Bachelor's degree in a technical or business discipline or equivalent experience.
• A minimum of two years in a sales or sales support role.
• Experience specifically in the Transportation, Logistics, or Shipping industry.
• Two years in customer service, or in a role that involves public speaking.
• Ability to travel locally 15% of the time.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

At Span Alaska, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome diverse perspectives and people who think rigorously and thoughtfully challenge assumptions.

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