Inside Sales Representative, Sr. is responsible for an assigned territory or portfolio of customers to target for remote sales development calls. Coordinates with field sales team members to understand customers' unique needs and potential sales opportunities. Being an Inside Sales Representative, Sr. reaches out to customers to promote new and existing products and services, offer special discounts and promotions, or provide essential account management services. Selects appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets. Additionally, Inside Sales Representative, Sr. develops connections with customers and may conduct field visits. May participate in sales efforts as part of a larger team. Typically requires a bachelor's degree. Typically reports to a supervisor or manager. The Inside Sales Representative, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be an Inside Sales Representative, Sr. typically requires 4 -7 years of related experience. (Copyright 2024 Salary.com)
Summary
Reporting to the Inside Sales Manager, in this remote role, the Inside Sales Representative (ISR) is the initial point of contact for customers, handling inquiries via phone, email, and live chat.
With a deep understanding of our product lines, the ISR proposes tailored solutions, resolves general customer issues, and knows when to redirect to the appropriate Outside Sales Manager. By proactively making follow-up calls on marketing-generated leads, conducting online presentations, collaborating on funnel management with the Sales Manager, and utilizing tools and techniques to enhance customer interactions, the ISR plays a crucial role in the success of our sales efforts.
Key Responsibilities
Experience & Skills
About Onset
Onset is a global leader in data logger and monitoring solutions used to measure, record, and manage data for improving the environment and preserving the quality of temperature-sensitive products. We are committed to a culture of continuous improvement, innovation, and world-class customer support. Based on Cape Cod, Massachusetts, Onset has been designing and manufacturing its products on site since the company's founding in 1981.
Benefits include Medical, Dental, Vision, Life, LTD, STD, HSA, FSA, and 401K with company match.
No calls please. EEO/AA.
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