Inside Sales Representative, Sr. is responsible for an assigned territory or portfolio of customers to target for remote sales development calls. Coordinates with field sales team members to understand customers' unique needs and potential sales opportunities. Being an Inside Sales Representative, Sr. reaches out to customers to promote new and existing products and services, offer special discounts and promotions, or provide essential account management services. Selects appropriate product information to meet the needs of individual customers, support upselling, and achieve sales targets. Additionally, Inside Sales Representative, Sr. develops connections with customers and may conduct field visits. May participate in sales efforts as part of a larger team. Typically requires a bachelor's degree. Typically reports to a supervisor or manager. The Inside Sales Representative, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be an Inside Sales Representative, Sr. typically requires 4 -7 years of related experience. (Copyright 2024 Salary.com)
About Us
Matson has been the leading ocean shipping and logistics provider throughout the Pacific since 1882. We are the supply chain lifeline for Hawaii, Alaska, Guam, and islands of the South Pacific. We also offer the top two ocean shipping services in the world’s largest trade lane - Asia to the U.S. West Coast. With our subsidiaries Matson Terminals and Matson Logistics, our business focus is exceeding customer expectations with quality, reliability, and integrity.
We strive to operate in an environmentally sustainable manner and promote land-based environmental programs in Hawaii, Guam, and Alaska. We help improve the communities in which we work and live through our community giving program that annually supports hundreds of local organizations. And we work to improve diversity, equity and inclusion in our company, communities and industry through an active social equity program.
Matson is a great place to work, and everyone who works with us becomes part of the Matson ohana or family. Join our team and help us move freight better than anyone.
Learn more at matson.com.
About the Role
The Inside Sales Representative (ISR) is responsible for identifying and qualifying accounts for development and potential transition to Outside Sales when revenue thresholds are met. The ISR will develop targeted business, develop and maintain customer relationships, communicate internally and externally via phone, email, and occasionally participate in outside sales calls, quote and negotiate rates as appropriate, maintain Salesforce data, and work with internal stakeholders to deliver superior service to our customers.
The ISR will work in a team environment to meet individual and team goals. Goals may include revenue, market share, volume, service specific goals, forecasting, and others as determined by the Regional Sales Director (RSD). The ISR will work with the regional sales team with the goal of maximizing their time spent with customers, on sales calls, and assisting in day-to-day administrative duties. Also serves as a point of contact in the absence of the regional sales team.
This position researches and gathers market intelligence and communicates to the team members as appropriate. The ISR must be comfortable cold-calling via phone and email. The ISR will contact all unassigned shippers in their region, as directed by the RSD.
What you’ll do:
You have these skills:
And these qualifications:
Extra credit if you have:
At Matson, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome diverse perspectives and people who think rigorously and thoughtfully challenge assumptions.
The annual salary range for this position in Washington is $70,000 - $75,000. The salary offered will depend upon qualifications and other operational considerations.
Matson offers medical, dental, and vision insurance benefits as well as a wide variety of other benefits to employees and their families. These benefits options include life insurance, supplemental life insurance, paid leaves of absence, and long-term disability insurance, as well as more specialized benefits such as emergency childcare, death and dismemberment insurance, prepaid legal services, and adoption assistance. Matson offers a 401k with employer matching, cash balance plan and profit sharing, along with 13 paid holidays, 10 sick days and a tiered vacation plan. More information on our benefits can be found here.
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