Installation & Maintenance Technician Director directs the installation, maintenance, testing, troubleshooting, and repairing of switches, cables, and other telecommunications equipment in the field to ensure optimum network usage and quality. Ensures compliance to customer specifications and company requirements. Being an Installation & Maintenance Technician Director leads all functions and ensures they are completed on time and within budget. Oversees the scheduling of installation and maintenance services. Additionally, Installation & Maintenance Technician Director requires a bachelor's degree or its equivalent. Typically reports to top management. The Installation & Maintenance Technician Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be an Installation & Maintenance Technician Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
Power a brighter future together. One that is safe, smart and sustainable.
Vivint Smart Home is a leading smart home company in North America. Vivint delivers an integrated smart home system with in-home consultation, professional installation and support delivered by its Smart Home Pros, as well as 24/7 customer care and monitoring. Dedicated to redefining the home experience with intelligent products and services, Vivint serves approximately 2 million customers throughout the U.S. and Canada.
Direct-to-Home Smart Home Pros provide expert-level installation and services, while delivering the highest caliber of customer service. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for - peace of mind.
This position is seasonal and starts summer 2024. This position requires 100% travel and may require temporary relocation throughout the summer season.
What you'll do:
Earn piece rate pay and enjoy an unlimited commission plan.
Become an expert on smart home technology by training on industry-leading products.
Manage inventory and assets with a business owner mentality.
Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
Create solutions to protect and simplify customers' lives.
Conduct routine maintenance and inventory of company products and equipment.
Explain and provide detailed system capabilities and operational instructions to various customers.
Control your own income by providing opportunities for customers to purchase additional products and services.
Leverage service and installation appointments into leads and revenue.
What we're looking for:
Exceptional customer service skills.
Sales experience and/or field service experience is helpful. (Experience as a construction worker, electrician, or other technical background is helpful but not required)
Someone who thrives in a team environment and can also be trusted to work independently.
Willingness to submit to a criminal background check.
Current valid driver's license and reliable transportation
Physical demands of the job:
Lift and carry up to 45 lbs.
Climb ladders up to 14'.
Work in attics and other limited-space areas.
Bend, kneel, crouch, and stand for long periods.
Safety culture is strong at Vivint, and our team members complete a safety analysis of every work site
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