Instructor - Communication jobs in Vineland, NJ

MAJOR FUNCTION :

Providing a high degree of Customer Service to all callers, while maintaining confidentiality for all patients. Monitor all hospital Alarms panels and contact appropriate department per policy.

Monitor all hospital Codes and contacting all essential Code team per Code.

QUALIFICATIONS :

Education & Experience :

• High School Diploma or GED equivalent required.
• Prior switchboard or PBX experience preferred.
• Minimum of 2 years' experience with customer service required. Preferably in a Health Care environment.

Certifications / Licensure :

N / A

Knowledge & Skills :

• Basic computer skills and experience with MS Word and Excel.
• Strong communication skills.
• Knowledge of PC applications and functionality.

Physical Requirements :

• Ability to use a keyboard.
• Keen visual and listening skills.
• Must be able to sit for significant periods.

Last updated : 2024-03-25