Instructor - Law jobs in Youngstown, OH

Our rapidly growing law practice is seeking a full-time legal intake specialist to join our team! You’ll survey prospective clients and empathize with them on the details of their cases, manage new client onboarding and data entry, and help our lawyers book and manage their appointments. We’ll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today!

• Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood
• Book consultations for prospective clients with our lawyers to expand our caseload and ensure meeting schedules are accurate
• Collect paperwork and enter data into our case management system to ensure a smooth onboarding for new clients and tidy management of case files
• Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency
• Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team

• Provide administrative support for attorneys, and other staff during the Medicaid spend-down planning process
• Network with community health care partners and present at educational events
• Utilize Case Management Software to maintain case flow

• Possesses outstanding communication skills and sense of empathy
• High school diploma or GED is a requirement; Bachelor’s degree is a plus
• Previous legal experience highly valued
• Previous customer service or sales experience preferred
• Previous experience with CRM and case management software desired

• College Degree from accredited college/university preferred
• Professional appearance
• Deadline and detail-oriented
• Excellent ability to work independently, yet be a team player
• Available to work one evening per week as needed

At Sechler Law Firm, LLC, our mission is to help families make great plans. Our process first provides you with the education necessary to make informed decisions with regard to your planning. Then we put the proper documents and legal framework in place to respond to life’s unfortunate changes.

Our Estate Planning law office is headquartered in Cranberry Township, PA. From this office, we happily serve the residents of Cranberry, Mars, Wexford, Pittsburgh, Butler, and the residents of surrounding communities. As one of the region’s only Certified Elder Law Attorneys, Tim Sechler, and his team often assist families from across Western Pennsylvania.