Instructor - Medical Administration jobs in Montgomery, AL

Instructor - Medical Administration teaches courses in the discipline area of health and medical administration. Develops and designs curriculum plans to foster student learning, stimulate class discussions, and ensures student engagement. Being an Instructor - Medical Administration provides tutoring and academic counseling to students, maintains classes related records, and assesses student coursework. Collaborates and supports colleagues regarding research interests and co-curricular activities. Additionally, Instructor - Medical Administration typically reports to a department head. Has a Master's degree or is a PhD candidate in the applicable field. Has experience and is qualified to teach at undergraduate level and possesses the qualifications to participate in research. (Copyright 2024 Salary.com)

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Advanced Medical Support Assistant
  • US Veterans Health Administration
  • Tuskegee, AL FULL_TIME
  • Duties

    This vacancy announcement establishes an "Open Continuous Announcement" for eligible applicants to be considered for this position.

    We utilize Open Continuous announcements to accept applications in anticipation of vacancies. Extended announcements provide us a readily available source of applicants when vacancies do occur and are approved. If a vacancy does not occur for the location and grade for which you are qualified and apply, no further notification concerning the announcement will be provided.

    All application packages remain eligible for consideration for 90 days after submission to the announcement. To remain eligible for consideration beyond 90 days, a new application submission is required to indicate your continued interest.

    The Advanced MSA provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources. Recommends changes to existing clinic procedures based on current administrative guidelines. Coordinates with the patient care team to review clinic appointment availability (utilization) to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics, and makes adjustments as necessary.

    Major duties include but are not limited to:

    • Scheduling, canceling, re-scheduling patient's appointments and/or consults within the Community
    • Monitoring calls from internal and external customers via the Automatic call distribution (ACD).
    • Entering no-show information
    • Preparing for clinic visits
    • Ensuring encounter forms are completed
    • Monitoring both inpatient and outpatient appointments for areas of responsibility
    • Verifying and updating demographics and insurance information
    • Processing of all emergency and non-emergency transfers to other VA facilities or private hospitals
    • Performing basic eligibility, co-pays and preauthorization requirements for specific coverage
    • Routinely communicates with physicians, case managers and other allied health professional staff using sound interpersonal skills
    • Other duties as assigned in support of Covid-19 operations for example entrance screening duties

    Work Schedule: Monday - Friday 7:30am - 4:00pm
    Virtual: This is not a virtual position
    Relocation/Recruitment Incentives: Not Authorized
    Financial Disclosure Report: Not required

    Notifications:
    • This position is in the Excepted Service
    • Due to a critical staffing shortage, 38 U.S.C. ยง 7412 waives the requirement to apply Veterans' preference for this job announcement.
    • Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held
    • This position is a Bargaining Unit position.
    • This position is covered by locality-based comparability pay.



    VA Offers a comprehensive total rewards package: 2023 Total Reward$ of a MSA VA Career Flyer.pdf (sharepoint.com)
    TOTAL REWARD$ OF A VA CAREER: Total Rewards (sharepoint.com)

    Requirements

    Conditions of Employment

    • You must be a U.S. Citizen to apply for this job.
    • Selective Service Registration is required for males born after 12/31/1959.
    • Must be proficient in written and spoken English.
    • You may be required to serve a probationary period.
    • Subject to background/security investigation.
    • Selected applicants will be required to complete an online onboarding process.
    • Must pass pre-employment physical examination.
    • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
    • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

    Qualifications

    Basic Requirements:

    • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

    • Experience and Education:

      • Experience. Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position; OR,

      • Education. One year above high school; OR,

      • Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable.

    • Certification: None required.

    • Grandfathering Provision: All MSAs employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series, and grade held, which are a part of the basic requirements of the occupation. For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply: (1) Such employees may be reassigned, promoted, or changed to a lower grade within the occupation. Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed, on a temporary or permanent basis, until they fully meet the basic requirements of the standard. (3) If an employee who was converted to Title 38 hybrid status under this provision leaves the occupation, the employee loses protected status and must meet the full VA qualification standard requirements in effect at the time of reentry to the occupation.

    • Foreign Education: To be creditable, education completed outside the U.S. must have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and such education must have been deemed at least equivalent to that gained in conventional U.S. programs.

    • Physical Requirements: See VA Directive and Handbook 5019.

    • English Language Proficiency: MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.j.

    Grade Determinations: GS-06 (Advanced MSA):

    Experience: Applicants must have one year of experience equivalent to the next lower grade level (GS-05).
    Experience at the GS-5 level is experience operating computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports; advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients; ability to schedule medical appointments in a clinical setting; ability to work independently in the accomplishment of a wide variety of duties [performing patient support work; ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers; skill in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.

    In addition to meeting basic requirements and experience at the next lower grade as described above, you must also demonstrate the following Knowledge, Skills, and Abilities (KSAs):

    Demonstrated Knowledge, Skills, and Abilities. Candidates must demonstrate all of the KSAs below:

    • Ability to collaborate and communicate with a wide range of medical clinicians across multiple disciplines (e.g. medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff) to accomplish team goal setting to ensure medical care to patients is met.
    • Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations.
    • Ability to communicate tactfully and effectively, electronically, by phone, in person, and in writing, with internal and external customers. This may include preparing reports in various formats and presenting data to various organizational levels, as well as resolving patient concerns.
    • Advanced knowledge of the technical health care process (including, but not limited to, scheduling across interdisciplinary coordinated care delivery and/or care in the community models and patient health care portals) as it relates to access to care.
    • Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc.
    • Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.
    • References: VA Handbook 5005/53, Part II, Appendix G45, Medical Support Assistant Qualification Standard- http://www.va.gov/ohrm/joblistings/VAQualStds.docThe full performance level of this vacancy is GS-6.
    • The actual grade at which an applicant may be selected for this vacancy is GS-6.
    Preferred Experience: Experience scheduling and coordinating appointments for patients with various clinics, ensuring all treatment requested by the physician has been scheduled, and rescheduling appointments when necessary; coordinating appointments schedules with other clinics in order to avoid conflicts; ensuring appointments are timely and in accordance with physicians' requests; monitoring pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work); entering appropriate information into the electronic record; managing electronic wait list to verify and validate accuracy and resolve issues; providing information via telephone and in person to the general public, members of the professional staff, patients, and other medical center personnel in response to inquiries regarding appointments; managing a tracking system for follow up care such as consults, tests, etc.; setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs; preparing reports in various formats and presenting data to various organizational levels; researching and providing guidance on policies and procedures associated with operational activities that affect the patient flow, patient care, and the revenue process; providing input in problem solving on operational issues or procedures in team meetings, performing administrative follow up actions. Applicant must demonstrate competence in scheduling transactions by successfully completing mandatory scheduling training as defined by VHA

    Physical Requirements: The work requires frequent standing bending, reaching and walking. The work requires light lifting and carrying under 15 lbs. Must have full manual dexterity and keyboarding skills. This may be considered demanding physical activity.

    Education

    IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

    Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

    Additional information

    Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

    This job opportunity announcement may be used to fill additional vacancies.

    This position is in the Excepted Service and does not confer competitive status.

    VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

    Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.

    If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.


    • Benefits

      A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

      Review our benefits

      Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

    It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

    Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

    • Benefits

      A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

      Review our benefits

      Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

    • Required Documents

      As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

      To apply for this position, you must provide a complete Application Package which includes:

      • Resume


      The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

      • DD-214/ Statement of Service
      • Disability Letter (VA)
      • Resume
      • SF-50/ Notification of Personnel Action
      • Transcript

      If you are relying on your education to meet qualification requirements:

      Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

      Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

    • How to Apply

      All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 02/07/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12237327.

      • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
      • Click Submit My Answers to submit your application package.

      NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

      To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

      Agency contact information

      Tina Winkfield

      Email

      Tina.Winkfield@va.gov

      Address

      Central Alabama VA Medical Center-Montgomery
      215 Perry Hill Road
      Montgomery, AL 36109
      US

      Next steps

      Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

      You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

      NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.

    • Fair and Transparent

      The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

      • Equal Employment Opportunity (EEO) Policy
      • Reasonable accommodation policy
      • Financial suitability
      • Selective Service
      • New employee probationary period
      • Signature and false statements
      • Privacy Act
      • Social security number request

    Required Documents

    To apply for this position, you must provide a complete Application Package which includes:

    • Resume


    The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

    • DD-214/ Statement of Service
    • Disability Letter (VA)
    • Resume
    • SF-50/ Notification of Personnel Action
    • Transcript

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


    Help

    This job is open to

    • Internal to an agency

      Current federal employees of this agency.

    • The public

      U.S. Citizens, Nationals or those who owe allegiance to the U.S.

    Clarification from the agency

    VETERANS PREFERENCE IS WAIVED FOR THIS OCCUPATIONAL SERIES IAW Office of the Chief Human Capital Officer (OCHCO) BULLETIN "FY24 Staffing Shortage Determinations" dated: 10/03/2023. Areas of Consideration are as follows: 1. Current permanent VA employees of the facility 2. Current permanent VA employees of other facilities (VA Wide). 3. Current permanent Federal employees of Other Federal Agencies. 4. Public / US Citizens.

  • 15 Days Ago

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Medical Support Assistane
  • Veterans Health Administration
  • Selma, AL FULL_TIME
  • The Advanced Medical Support Assistant (MSA) serves at the Tuscaloosa VA Medical Center (TVAMC). THIS OPEN & CONTINUOUS ANNOUNCEMENT (OCA), which closes on 9/30/24. The initial cut-off date for referr...
  • 1 Month Ago

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Supervisory Medical Technologist
  • Veterans Health Administration
  • Montgomery, AL FULL_TIME
  • This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until March 29, 2024. The first cut-off dates for referral of eligible applications will be 12/15/2023. All eligible applicants will be rev...
  • 1 Month Ago

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Medical Support Assistant
  • US Veterans Health Administration
  • Montgomery, AL FULL_TIME
  • Duties This vacancy announcement establishes an "Open Continuous Announcement" for eligible applicants to be considered for this position. Select all locations you are willing to consider as this anno...
  • 21 Days Ago

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Medical Support Assistant (Advanced)
  • US Veterans Health Administration
  • Montgomery, AL FULL_TIME
  • Duties This vacancy announcement establishes an "Open Continuous Announcement" for eligible applicants to be considered for this position. Select all locations you are willing to consider as this anno...
  • 24 Days Ago

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Medical Instrument Technician (Polysomnography)
  • US Veterans Health Administration
  • Tuskegee, AL FULL_TIME
  • Duties Major Duties: Assign and evaluate the work of subordinate staff; resolve problems which may interfere with patient examination or treatment; evaluate new products and equipment and making recom...
  • 25 Days Ago

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Electrician - Training Provided
  • Alpha Acme Electric
  • Montgomery, AL
  • Job Description Job Description We are currently searching for full-time electricians and those who wish to learn more a...
  • 4/19/2024 12:00:00 AM

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Merchandiser/Trainer
  • Boar's Head Provisions Co., Inc.
  • Montgomery, AL
  • Hiring Company: Delicatessen Services Co., LLC Overview: The Merchandiser/Trainer plays a key role in maintaining existi...
  • 4/19/2024 12:00:00 AM

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Class-ic Instructor
  • Crunch Fitness
  • Montgomery, AL
  • Reports to: Group Fitness Class-ic Coordinator Manager Franchise Owner/Operator Requirements: Maintain valid CPR Certifi...
  • 4/19/2024 12:00:00 AM

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Individual Accademic Coach
  • Sylvan Learning Center
  • Montgomery, AL
  • PERSONAL ACADEMIC COACH NEEDED! Sylvan Learning of Lake Parkislooking for enthusiastic K-12 academic coachesto join our ...
  • 4/19/2024 12:00:00 AM

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Become a Vistage Executive Coach
  • Vistage Worldwide, Inc.
  • Montgomery, AL
  • Are you a former or retiring C-level Executive looking for the capstone of your career? Want to share your wisdom and ex...
  • 4/18/2024 12:00:00 AM

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Merchandiser/Trainer
  • Hiring Now!
  • Montgomery, AL
  • Hiring Company: Delicatessen Services Co., LLCOverview:The Merchandiser/Trainer plays a key role in maintaining existing...
  • 4/17/2024 12:00:00 AM

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Summer Camp Instructor
  • Snapology
  • Wetumpka, AL
  • Snapology is one of the best Children's Enrichment franchises in the country! You'll love our core values and curriculum...
  • 4/17/2024 12:00:00 AM

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Consultative Sales Role - No Cold Calling - Warm Leads - Training Provided
  • TAG
  • Clanton, AL
  • Job Description Job Description The Assurance Group (www.assuregrp.com) is looking for the right person to fill a consul...
  • 4/16/2024 12:00:00 AM

Montgomery is the capital city of the U.S. state of Alabama and the county seat of Montgomery County. Named for Richard Montgomery, it stands beside the Alabama River, on the coastal Plain of the Gulf of Mexico. In the 2010 Census, Montgomery's population was 205,764. It is the second most populous city in Alabama, after Birmingham, and is the 118th most populous in the United States. The Montgomery Metropolitan Statistical Area's population in 2010 was estimated at 374,536; it is the fourth largest in the state and 136th among United States metropolitan areas. The city was incorporated in 18...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Instructor - Medical Administration jobs
$46,631 to $63,309
Montgomery, Alabama area prices
were up 1.3% from a year ago

Instructor - Medical Administration in Bismarck, ND
ELECTRICAL ENGINEERING TECHNOLOGY INSTRUCTOR MEDICAL OFFICE ADMINISTRATION INSTRUCTOR.
December 07, 2019