Please click HERE to apply.
• Reviews and verifies accurate CPT, ICD-10, HCPCS reimbursement between the MCO and Providers
• Prepares and analyzes reports on such topics as number of denied claims, documentation or coding issues, for review by management
• Reviews all documentation assigned for completeness, accuracy, and compliance
• Ensure contract compliance by each managed care organization (MCO), as well as timely and responsive MCO and provider support.
• Provides technical guidance to providers, external stakeholders, and MCOs to improve the reimbursement process and to address Medicaid programmatic issues to lessen provider abrasion.
• Serve as liaison with the MCOs and LDH MMIS, Eligibility and Systems staff to address questions and complaints related to claims issues.
• Maintains knowledge of HIPAA guidelines and regulations.
• Review monthly denied claims reports and provide analysis to provider relations program manager.
• Act as the department resource for coding questions and training
• Review Network Adequacy reports and keep up with CMS guidelines
• Assists with administering the provider independent review process to ensure that claim disputes are resolved in compliance with the requirements and timelines established by Act 349 of the 2017 Regular Legislative Session.
• Assists with oversight of the medical necessity vendor contract and prepares the agenda, minutes, and data for the required Independent Review Panel meetings.
• Serves as technical lead for the implementation of a provider network adequacy analytics tool.
• Manages the MCO policy submission process, including operationalizing Act 319 of the 2019 Regular Legislative Session, which includes researching managed care and fee-for-service policies, Informational Bulletins/Health Plan Advisories, and state rule, as well as tracking these policies through the approval process.
• Perform other tasks as directed.
Required Qualifications:
• Bachelor's Degree, or 6 years of professional experience in lieu of degree.
• Excellent analytical skills, effective organizational and time management skills.
• Able to independently initiate communication with stakeholders.
Desired Qualifications:
• Bachelor Degree in Public Health, Community Health or Healthcare Management.
• Minimum 1 year of experience with Medicaid program support or working with insurance/Medicare.
• Minimum 1 year of experience in reporting and statistical analysis.
• Working knowledge of provider claims, such as claims submittal requirements, posting payments, recoupments and working denials.
• Certificate in medical coding (AHIMA or AAPC).