Insurance Claims Coordinator jobs in Cincinnati, OH

Be ready to:

• research coverage, investigate and adjust low dollar first and third-party auto and property claims in 42 states
• communicate directly with policyholders, claimants, agents, body shops and auto rental business partners through phone, email or texting
• comply with state department of insurance requirements
• demonstrate empathetic listening skills and problem-solving ability
• work independently with minimal supervision
• exhibit excellent teamwork
• resolve issues through research and critical thinking
• attend departmental trainings as required

Be equipped with:

• excellent customer service skills
• the initiative to assist and educate other associates
• the ability to obtain a multi-state adjuster license within one month of hire
• excellent written and verbal communication skills
• accurate and efficient keyboarding skills
• knowledge or experience with CMS or other claims reporting programs
• knowledge or experience with Microsoft® Office and Excel (preferred)

Bring education and experience from:

• a high school diploma (required)
• an associate degree or bachelor’s degree (preferred)
• post-secondary (college, trade school or alternative) study (preferred)
• demonstrated success in a customer service role (preferred)
• a demonstrated track record of learning inside or outside of the workplace (preferred)