Insurance Claims Coordinator jobs in Springfield, MO

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Workplace: Field/Remote ( #LI-Remote )

We are looking for customer service focused individuals to build a rewarding long-term career with us as a Field Property Claims Adjuster!

Candidates must live in Columbia, Springfield, Jeff City, or Ozarks, MO.

If you are looking for the following in your next career move:

• Paid training through the award winning and industry leading University of Farmers.
• Flexibility and independence to work outside the confines of a desk job.
• Total Rewards benefits package, 401K, and a competitive starting salary.
• Rapid growth potential and management opportunities for success-oriented people through education, mentorship programs, and inspirational leadership at a company you can be proud of.

Then Farmers Insurance is the place for you!

Our Field Property Claims Adjusters will:

• Conduct virtual and field-based investigations by visiting policyholders’ homes to investigate property damage.
• Use claims handling software, a company car and laptop to determine claims related damage and write estimates in a paperless environment
• Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times.
• Use strong customer service skills to negotiate with policyholders to settle the claim.

If you have the following:

• High School diploma or equivalent required. Bachelors Degree preferred.
• Excellent customer service and communication skills.
• Eagerness to learn about insurance policies and property damage from the inside out to identify how coverage applies to a particular loss.
• Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, and fraud investigators.
• Valid driver's license. Final candidates will also be subject to a Motor Vehicle Record background check, because the position may include a company vehicle.

Candidates must be willing and able to:

• Inspect roofs and small, confined spaces that have been damaged.
• Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 23 days.

Physical Actions:

• Bending, Pulling, Sorting
• Carrying up to 50 lbs.
• Pushing
• Speaking (English)
• Climbing, Reaching, Standing
• Key entering
• Reading (English), Writing (English)
• Walking, Kneeling, Seeing

Physical Environment:

• Required job duties are normally performed in a climate- controlled office environment.
• Exposure to some or all of the following environments when in the field:
• Uncontrolled outside environmental conditions
• Excessive Noise Levels Chemicals Chemical/Biological Conditions
• Moving Mechanical Parts
• Areas considered to be dangerous
• Conditions, which could affect the respiratory system or skin such as: fumes, odors, dust, mists, gases, oils, smoke, soot, or poor ventilation.

Education Requirements:

• High School diploma or equivalent required.
• Bachelor's degree preferred.

Experience Requirements:

• Customer service experience, preferably in a retail environment
• Construction or Insurance experience highly desirable and preferred
• Candidate qualifications may be reviewed against the requirements for the associated levels of this position's core function
• Must achieve minimum passing score on all claims training exams
• Bilingual (Spanish and English) candidates will be eligible to earn additional multilingual pay!

Special Skill Requirement:

• Excellent communication skills – both written and oral
• Computer skills - MS Word, Excel, Outlook
• Proficiency with smartphones and applications
• Valid driver's license

Job Type: Full-time

Pay: $51,417.60 - $69,305.60 per year

Benefits:

• 401(k)
• Company car
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Work setting:

• Outdoor work

Ability to Relocate:

• Springfield, MO: Relocate before starting work (Required)

Work Location: On the road