Insurance Verification Specialist jobs in New Haven, CT

Insurance Verification Specialist
Stokes Counseling Services 
Office-Based - Naugatuck, CT



Company
Stokes Counseling Services is a private counseling practice located in Naugatuck, CT made up of licensed therapists who specialize in children and families. In addition to our work with children and families, we provide individual, family, and couples counseling to adults. We are committed to providing a trusting, engaging, and collaborative environment with our clients. We believe our clients are the experts on themselves and we are the guides to help them manage ways to overcome what is currently getting in the way of living the life they deserve. 

We provide a strength-based, solution-focused approach to help alleviate unwanted symptoms and utilize a variety of modalities including solution-focused therapy and Cognitive Behavioral Therapy to increase positive change. In addition to our friendly and down-to-earth approach, we only employ therapists who are licensed to practice therapy in the State of Connecticut.

Position Description
As an Insurance Verification Specialist, you will be part of our insurance verification team. Your duties will be focused on obtaining accurate benefit insurance for new patients in the practice. Understanding billing terminology is critical and experience obtaining insurance information in a medical office is strongly preferred. 

Responsibilities: 

• Complete commercial insurance verifications and re-verifications
• Create new weekly intake reports and progress note reports for management
• Make calls to clients about billing information or to collect outstanding balances
• Assist clinicians with processing payments
• Work with billing to collect balances owed, create client statements, update payment methods on file in TherapyNotes
• Act as a backup to our APRN and front desk teams, assisting with scheduling appointments as needed.

Qualifications

• Excellent communication and interpersonal skills
• Previous experience as a medical receptionist or in customer service within behavioral health services preferred
• Must be efficient with strong skills in organization, good problem solving and attention to detail
• A love for working with people!
• Strong computer skills and experience with Google Workspace preferred
• Understanding of HIPAA regulations and ability to uphold the highest standards
• Ability to prioritize tasks, exercise sound judgment when needed

Education:

• High school or equivalent (Preferred)