Intake Coordinator - Home Care jobs in Clarksville, TN

AdvanceCare Health Services is seeking a Scheduling Coordinator with Caregiving experience to assist in our Home Care department. We are looking for an independent, self-motivated individual who possesses a high level of energy and great attention to detail. Candidates should have an interest in working in the eldercare industry, be highly organized & have experience in senior care.

This is a full-time position covering the West Tennessee Area and will spend hours working from home and in client's homes.

Job Duties:

• Schedules caregivers with new and existing clients, ensuring 100 percent of shifts are fully and reliably staffed.
• Modifies and updates caregiver according to the client's schedule
• Works with caregiver staff to ensure the proper caregiver and client match.
• Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning environment.
• The ideal candidate has experience working in caregiving and scheduling.
• Experience with Wellsky, Sandata, and Healthstar a plus
• Must be able to be on-call once a month and evenings
• Must be willing to cover a caregiver shift in the clients home
• Willing to perform other tasks and jobs as assigned and needed

QUALIFICATIONS:

• Must Be Reliable, Outgoing, and have good Customer Service skills.
• Presentable and professional appearance when meeting with clients.
• Someone with a clear understanding of how caregiving works, as well as office tasks.
• Preferrable someone with caregiving, CNA, or medical experience.
• Scheduling experience is a plus.
• Must be over the age of 18, have a Valid Driver's License, and be able to clear a Criminal Background Check (7-10 years) and Drug Screen.
• Teamwork - Experience in successfully working as part of a team and able to maintain a positive working environment. Dependable in both production and attendance.
• Communication Skills - Able to communicate efficiently and effectively with persons at all levels of business. Including good written and verbal communication skills with the ability to read, understand instructions, and maintain written reports/records.
• Knowledgeable in Microsoft Office and Google Suite Applications.
• Working Environment - Able to work in a client's home setting.
• Organization - Strong organizational skills and self-discipline. Ability to handle frequent interruptions and multi-task. Ability to establish priorities effectively.
• Must be able to deal with confidential material/documents with discretion and confidentiality.

Disclaimer: The preceding job description has been designed to describe the general nature and level of work being performed by the candidate assigned to this job. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties, and effort required.

Job Type: Full-time

Pay: From $16.05 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday
• On call
• Weekends as needed

Experience:

• Customer service: 1 year (Preferred)
• Computer skills: 1 year (Preferred)
• Scheduling in home visits: 1 year (Preferred)
• Caregiving: 1 year (Required)
• Home care: 1 year (Preferred)
• Caregiver Scheduling: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person