Nurses Network by Quality Home Health Care is growing! Join us in our mission in providing top-notch home health care and customer service to our patients in Northern Arizona. If you're looking for a company where the patient is first, and employees are valued, you've found it!
Position: Home Health Intake Specialist
Why working here is awesome:
- Competitive pay with healthcare, dental, vision, & package available.
- Support of work/ life balance through paid time off and holiday pay for full-time team members.
- Sick-pay accrual.
- Employer-matched retirement plan - Simple IRA.
- Weekly pay schedule.
- Family style culture with a professional mission of care
Position Summary:
- The Intake & Scheduling Coordinator will process and coordinate Home Health Referrals.
- They will be responsible for reviewing and entering referrals into our EMR, obtaining prior authorization, creating field-staff schedules, coordinating referral details between disciplines, and running insurance eligibility.
- They will work alongside the Intake Lead, Billing department and Clinical leadership.
- The position requires pulling daily reports to follow up on authorizations, and reconciliation of all scheduled visits to ensure authorization remains accurate in the system.
- The individual is responsible for notifying clinical staff of the status of their authorization.
- The individual will have verbal and written interactions with internal staff, field staff, and patients.
Requirements: Home Health Experience is Preferred but willing to train the right individual!
Things we will love about you:
- Your ability to identify supporting clinical documentation and medical necessity.
- Your willingness to work with the Intake Team and desire to cross-train.
- You have an outgoing and engaging personality with a "can-do" attitude.
- You possess strong written and verbal communication skills.
- You have the desire and passion to work in a fast-paced environment.
- You're enthusiastic and excited about sharing your skills.
- You're driven and a proven self-starter who requires little guidance to get the job done.
Qualifications:
- Individuals must be able to multi-task, work in several different computer programs simultaneously, perform under pressure, be willing to step in when co-workers need support, and have a strong work ethic.
- This position requires general office knowledge and basic computer skills, including the use of Outlook, Microsoft Word and Excel.
- Excellent customer service skills.
- Must demonstrate strong attention to detail.
- The ability to work independently and within a team.
- The desire to work as a trusted expert for assigned duties is necessary.
- Organizational, problem-solving skills, and a “can-do” attitude, with the ability to adjust to changing requirements are essential.
Work Schedule: Full-Time, Monday through Friday 8:00 am-5:00 pm.