Intake Coordinator - Home Care evaluates patients referred to home care services and determine the types of services to be provided. Interviews the patient and family to determine appropriateness for services. Being an Intake Coordinator - Home Care obtains initial and ongoing referral documentation from physicians, insurers, and providers. Coordinates the development of patient home care plans that specify the frequency and duration of the services provided. Additionally, Intake Coordinator - Home Care initiates care with service providers. Utilizes health record management software. Requires a high school diploma or equivalent. Requires licensed practical nurse LPN credentials. Typically reports to a manager or head of a unit/department. Intake Coordinator - Home Care's years of experience requirement may be unspecified. Certification and/or licensing in the position's specialty is the main requirement. (Copyright 2024 Salary.com)
Emerest Home Care of Connecticut, a large sized home care agency, is looking for a motivated and driven caregiver scheduler to assist with coordinating caregiver visits with our clients surrounding our Waterbury office and throughout New Haven county.
Responsibilities include but not limited to:
1. Staffing and scheduling assigned caseload.
2. Communication with clients and families regarding set schedules and unscheduled events (no-shows)
3. Monitoring visits for no-shows
4. Communication with care managers regarding schedules and client updates.
5. Accepting new referrals from intake and staffing new referrals in a timely manner
6. Providing superior customer service to clients, caregivers, families, care managers etc.
7. Documenting all client and caregiver related activities
8. Maintaining client compliance
9. Constant customer support
Required Skills/Abilities:
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Education and experience:
Job Type: Full-time
Pay: $21.00 - $26.00 per hour
Expected hours: 40 per week
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Ability to Relocate:
Work Location: In person
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