Intake Coordinator jobs in Columbia, SC

Patient Intake Coordinator 

About Us:

ClearChoice Dental Implant Centers are a national network of dental implant centers founded in 2005 to provide innovative dental implant care to patients across the United States. ClearChoice has experienced strong growth over the years and today is a leader in the United States in providing dental implant treatments.  Driven by a collective desire to improve the lives of  prospective patients, ClearChoice helps people reclaim their health, smile and confidence. Beyond restoring teeth, this is about people getting their lives back.  This mission-focused work has enabled the Clearchoice network to achieve four straight years of double-digit  growth, yet we’ve only reached a small portion of the population who could benefit from ClearChoice services.  ClearChoice Management Services, LLC (CCMS) provides administrative practice management services to the ClearChoice network.  

We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and helping to transform their lives.   When you join ClearChoice, you are joining a team of individuals with passion, conviction, and integrity whose mission is to be the Platform of Hope for those in need of our services. Come help us write the next chapter of our story!

Responsibilities:

Patient Intake:

• Work under the general direction of the General Manager
• Ambassador for the patient experience
• Manage patient intake process including electronic or paper forms
• Work with the clinical staff to schedule patients and ensure that the center’s workflow runs efficiently
• Answer and direct all incoming calls
• Create a welcoming environment that puts patients at ease and introduces them to our office that offers a world class experience 
• Utilize problem-solving skills for patient management, and to support center and colleagues for resolution of issues
• Update and manage center calendar
• Order and organize patient materials, as needed
• Monitor patient wait times and work with the General Manager to manage patient experience
• Perform all other duties as assigned
• Maintain a clean waiting room
• Stock waiting room (now that we are out of covid protocol)
• Scanning necessary documents
• Check in orders (Amazon/Office Depot)
• Assist with outgoing shipments

Qualifications:

• Organized, able to multi-task with patients and phones, good communicator
• Dental experience Preferred
• Previous experience working patient admissions preferred 
• Previous experience scheduling medical appointments and treatment plans preferred 

Compensation and Benefits:

The anticipated range for this position is $20 - $23 hourly plus discretionary performance-based bonus. Actual pay may vary based on experience, performance, and qualifications

 In addition to your base compensation, depending on position, you may be eligible for a quarterly or annual bonus (potential bonuses are merit based). Medical Insurance Coverage, Dental Insurance Coverage, Vision Insurance Coverage, Retirement Plan (401K) options are provided as an additional benefit of employment with ClearChoice.