Intake Coordinator jobs in Lansing, MI

Intake Coordinator conducts initial assessments of patients to determine mental health needs and establish care requirements. May assign patients to mental health practitioners based on intake assessments. Being an Intake Coordinator requires a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Intake Coordinator occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an Intake Coordinator typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)

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Intake Coordinator CFA
  • Hope Network Behavioral Health
  • East Lansing, MI FULL_TIME
  • The Intake Coordinator is a key associate at Hope Network whose primary responsibility is to provide support to leadership and behavior analysis teams by preparing clinical documents, greet and direct visitors, and complete clerical and billing-related duties as assigned.

    ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
    This is not intended to be an exhaustive listing of job functions. This job description is in no way states or implies that these are the only duties to be performed by this employee. The employee is required to follow any other instructions and to perform any other duties as assigned by management as long as the duties are lawful, ethical, and within best business practices.

    1. Regular and predictable attendance is an essential requirement of this position.
    2. Customer Service
    a. Welcome and greet consumers and visitors in a prompt and professional manner.
    b. Answer incoming calls using proper telephone etiquette, ensuring callers are prompted for detailed information to enable proper triage of calls.
    c. Acknowledge and respond to inquiries from consumer parents/guardians, visitors, staff members and other stakeholders in a timely manner.
    3. Intake and Assessment Information
    a. Gather and organize intake data from families including demographic and insurance information, details from the intake questionnaire, and other consumer information required.
    b. Ensure intake data is presented to respective diagnostic teams to allow for comprehensive review prior to assessments and evaluations.
    c. Organize, assemble, and distribute onboarding and packets with the appropriate intake information.
    4. Insurance and Payer Authorizations
    a. Obtain and verify consumer insurance information (including co-payment and co-insurance payments required) during intake and at defined intervals, ensuring up-to-date insurance information.
    b. Obtain and verify funder authorization for services prior to service delivery and ensure authorizations are current.
    c. Track payer authorizations and available units, ensuring behavior analysis teams are aware of authorization expiration dates and low number of units available.
    d. Ability to resolve routine questions and problems relative to timely payment and reduction of billing errors; notifying leadership teams of complex payer issues.
    5. Scheduling
    a. Schedule diagnostic appointments for consumers with the appropriate behavior analyst and translation specialists as needed.
    b. Schedule tours with prospective consumer families as requested.
    c. Provide reminder calls to consumer families prior to their appointment.
    d. Facilitate patient flow by notifying clinical staff of consumer arrival or delays and communicating schedule changes with consumer families and behavior analysis teams.
    6. Administrative Support
    a. Assist behavior analysis teams with submitting treatment plans, authorization requests, and other correspondence as required.
    b. Provide assistance in returning phone calls of a non-clinical nature to consumer parents/guardians and/or other health care professionals.
    c. Assist behavior analysis and leadership teams with other duties and special projects as assigned.
    7. Record Maintenance and Disclosure
    a. Utilize the eCare system to initiate, maintain and discharge patient records.
    b. Follow all HIPAA and confidentiality guidelines.
    c. Regularly audit consumer charts to ensure up-to-date and accurate demographic and clinical information requirements are met.
    d. Manage the release of consumer information in accordance with Hope Network policy and procedures; documenting consumer record disclosures in the eCare system.
    8. Supply Orders and Equipment Maintenance
    a. Maintain adequate working knowledge of office equipment; requesting maintenance in a timely manner.
    b. Inventory and replenish office and facility supplies as needed and in accordance with purchasing guidelines and budget.
    c. Order program supplies as requested by behavior analysis teams and in accordance with program budget.
    9. Responsible for ensuring all common areas of the Center are clean and organized.
    10. Other duties as assigned.

    Educational / Talent Requirements:
    1. Minimum Education required: Must have high school diploma or equivalent.
    2. Experience using an electronic medical record system.
    3. Proficient in Microsoft office including Word, Excel, Outlook, and Power Point.
    4. Ability to type at least 60 wpm.
    5. Strong written and verbal communication skills, bi-lingual preferred.
    6. Ability to work independently and require minimal supervision. Must be able to relate to a variety of professional personnel and customers.
    7. Good organizational skills and the ability to complete multiple task simultaneously.
    8. Ability to use a variety of office equipment - including a multi-line phone system, copiers, fax machines, credit card machines, etc.
    9. Ability to articulate and actively support the mission and values of Hope Network and the Center for Autism.

    Work Experience Requirements:
    1. Minimum of 2 years in a professional setting.
    2. Comprehensive knowledge of and experience with medical insurance and billing preferred.
  • 18 Days Ago

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Intake Coordinator, Refugee and Immigrant Services
  • Bethany Christian Services
  • Mason, MI FULL_TIME
  • Intake Coordinator, Refugee and Immigrant Services Requisition #: req12068 Location: Mason, MI Hours: Full-time (40 hours/week) Bethany is changing the world through family. We began our work by servi...
  • 1 Month Ago

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Intake Coordinator, Refugee and Immigrant Services
  • Bethany Christian Services
  • East Lansing, MI FULL_TIME
  • Intake Coordinator, Refugee and Immigrant Services Requisition #: req10099 Location: East Lansing, MI Hours: Full-time (40 hours/week) *This position is coming soon pending notice of award!* Bethany i...
  • 1 Month Ago

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Intake Specialist
  • Peak Performance Physical Therapy
  • Lansing, MI FULL_TIME
  • Are you a highly organized and compassionate individual with a passion for helping others improve their quality of life through physical therapy? We are seeking a dedicated Intake Specialist to join o...
  • 19 Days Ago

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Intake Paramedic
  • Memorial Healthcare
  • Owosso, MI FULL_TIME
  • JOB SUMMARY Working under the supervision and direction of the department manager or designee, Emergency Department Paramedics perform functions within their scope of practice to assist staff nurses a...
  • 7 Days Ago

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Part-time Intake Representative
  • Premier Rehabilitation
  • Grand Ledge, MI PART_TIME
  • Premier Rehabilitation is seeking a motivated and team oriented individual to join our Intake Specialist team. Established in 2015 by Tyler Wilson and Jeffrey Cook, Premier Rehabilitation has grown to...
  • 1 Day Ago

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0 Intake Coordinator jobs found in Lansing, MI area

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Clinician Therapist- Masters- Refugee Foster Care
  • Samaritas
  • Lansing, MI
  • Position Details About the Team The long term foster care program is designed to provide safe, loving care for unaccompa...
  • 4/24/2024 12:00:00 AM

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Traffic/Project Manager (West Coast Hours)
  • System One
  • Lansing, MI
  • Traffic/Project Manager (West Coast Hours) Employment Type: Full Time Date Posted: 4/2/2024 Location: Remote Pay Range: ...
  • 4/24/2024 12:00:00 AM

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Medical Care Coordinator
  • Hope Network Neuro Rehabilitation
  • East Lansing, MI
  • Medical Care Coordinator We are helping people overcome. Join us. Each year at Hope Network, 2,800+ talented professiona...
  • 4/22/2024 12:00:00 AM

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Provider Relations Manager
  • Molina Healthcare
  • Lansing, MI
  • ***Remote and must live in Michigan*** Job Description Job Summary Molina Health Plan Network Provider Relations jobs ar...
  • 4/22/2024 12:00:00 AM

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MSW Care Manager
  • Hope Network Neuro Rehabilitation
  • East Lansing, MI
  • MSW Care Manager We are helping people overcome. Join us. Each year at Hope Network, 2,800+ talented professionals serve...
  • 4/22/2024 12:00:00 AM

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Program Manager, Medicare Advantage Association Programs
  • Emergent Holdings
  • Lansing, MI
  • Job Description SUMMARY: The Program Manager, MA Association Programs is responsible for supporting the BCBSA Medicare A...
  • 4/21/2024 12:00:00 AM

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On-call Youth Specialist
  • Eaton County, MI
  • Charlotte, MI
  • Salary: $17.78 - $21.71 Hourly Location : Charlotte, MI Job Type: Part Time Job Number: 202400017 Department: Youth Faci...
  • 4/21/2024 12:00:00 AM

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Medical Care Coordinator-Neuro Rehab
  • Hope Network
  • East Lansing, MI
  • Job Description Job Description Medical Care Coordinator We are helping people overcome. Join us. Each year at Hope Netw...
  • 4/20/2024 12:00:00 AM

Lansing /ˈlænsɪŋ/ is the capital of the U.S. state of Michigan. It is mostly in Ingham County, although portions of the city extend west into Eaton County and north into Clinton County. The 2010 Census placed the city's population at 114,297, making it the fifth largest city in Michigan. The population of its Metropolitan Statistical Area (MSA) was 464,036, while the even larger Combined Statistical Area (CSA) population, which includes Shiawassee County, was 534,684. It was named the new state capital of Michigan in 1847, ten years after Michigan became a state. The Lansing metropolitan area,...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Intake Coordinator jobs
$52,866 to $69,192
Lansing, Michigan area prices
were up 1.3% from a year ago

Intake Coordinator in Huntington, NY
In general terms, it can be said that intake coordinator responsibilities are based on providing services in medical facilities.
December 26, 2019
Intake Coordinator in New Britain, CT
Our Adult Outpatient department in Lakewood is seeking a full time Intake Coordinator.
December 12, 2019
Intake Coordinator in Richmond, VA
The Intake Coordinator will perform comprehensive bio-psychosocial assessments on adults age 18+ seeking outpatient mental health services.
February 14, 2020