Intake Coordinator jobs in Santa Clara, CA
Intake Coordinator conducts initial assessments of patients to determine mental health needs and establish care requirements. May assign patients to mental health practitioners based on intake assessments. Being an Intake Coordinator requires a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Intake Coordinator occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an Intake Coordinator typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Intake Coordinator jobs
Intake Coordinator
- Santa Clara University
-
Santa Clara, CA
FULL_TIME
-
Position Title: Intake Coordinator
Position Type: Regular
Salary Range: $21.06 - $24.21 per hour, commensurate with experience
Pay Frequency: Hourly
Position Purpose
The Drahmann Academic Advising and Learning Resources Center is a key resource in the University's faculty-based advising and academic support systems. The Center houses responsibility for a number of University-wide programs with a primary focus on undergraduates. The Center focuses on development and support of faculty advising, academic monitoring, tutoring and learning assistance programs, supplemental advising to students in difficulty, outreach to and academic support for special populations such as students of color and first-generation students, and collaboration with New Student Programs and the Residential Learning Communities.
The Intake Coordinator reports to and supports the work of the Drahmann Center Operations Manager. The Intake Coordinator provides administrative support for the Center's daily operations and major initiatives, especially oversight and quality control of the reception, appointment, and referral services, coordination and support of Center events and publications, and tracking of key data.
This position is a fully in person office support.
Essential Roles and Responsibilities
1.Intake Advising (60%)
Exercise principal responsibility for delivering high quality intake advising analysis, reception, appointment scheduling, and referrals in the Drahmann Center.
Assist students in navigating academic and advising tools such as eCampus, Degree Audits, Course Avail, Insight, and department websites.
Provide in-depth explanation of university policies and procedures.
Provide clerical support for all facets of the Drahmann Center including: scheduling appointments, answering phone calls, managing student files, assisting with data entry, and other duties as assigned.
Assume responsibility for the reception area, answer incoming calls, and handle caller inquiries.
Greet, assist and direct students, faculty, staff, parents, visitors and the general public to the appropriate resources.
Redirect calls as appropriate and take messages when required.
Reviewing and assessing key student records in order to provide effective intake advising analysis.
Assist in the quarterly review of students' academic progress.
Manage the placement of academic holds on student records.
2. Front Desk Reception and Management of Student Office Assistants. (20%)
Determine student staffing requirements to meet the Center's front desk needs and prepare appropriate position descriptions.
Recruit, hire, and schedule student office assistants.
Provide training for and ongoing oversight of student office assistants, particularly as it relates to reception, answering telephones, student record maintenance, and scheduling advisement appointments.
Ensure that student assistants know and adhere to FERPA policies.
Ensure that Drahmann Center student office assistant policies are consistent with Human Resources student employment policies and procedures.
Determine pay scales, manage timesheets, and maintain ongoing and comparative records on all student employees.
Conduct quarterly performance reviews for all front desk assistants.
3. Advising and Enrollment Sessions (20%)
Monitor and respond to emails regarding Advising and Enrollment Sessions for incoming students.
Email students information about their sessions.
4. Provide program support as needed to Drahmann Center staff. (10%)
Take messages, respond to questions, and provide other administrative support as needed by all staff of the Center.
Participate in general staff meetings and represent the Center at other meetings as needed.
Perform duties of Operations Manager during periods of vacation or other leave.
5. Other Responsibilities
Other duties as assigned.
Responsibilities in the Center will involve some evening and weekend assignments. In particular, the Intake Coordinator must be available during periods of peak activity, including New Student Orientation, course registration, etc.
GENERAL GUIDELINES:
Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices.
Researches and develops resources that create timely and efficient workflow.
Prepares progress reports; informs supervisor of project status; and deviation from goals.
Ensures completeness, accuracy and timeliness of all operational functions.
Prepares and submits reports as requested and required.
Develops and implements guidelines to support the functions of the unit.
Work 30 hours a week, available Monday through Friday, 9 a.m. to 4 p.m. (closed for lunch from noon to 1 p.m.)
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred.
This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment.
Physical Demands
The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.
In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities.
A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation.
Examples:
Considerable time is spent at a desk using a computer terminal.
May be required to travel to other buildings on the campus.
May be required to attend conference and training sessions within Bay Area or in- or out-of-state locations.
May be required to occasionally travel to outside customers, vendors or suppliers.
Work Environment
The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job.
Examples:
Typical office environment.
Mostly an indoor office environment with windows.
Offices with equipment noise.
Offices with frequent interruptions.
Knowledge
Extensive knowledge of general office practices and procedures.
Familiarity with Jesuit education and knowledge of University community, structures, and culture.
Skills
Excellent verbal and written communication skills.
Demonstrated ability to handle complex and difficult communications with professionalism.
Demonstrated ability to respond to a wide variety of duties and demands with poise and grace.
Computer Technology literacy; competencies in Google Suite, Word, Excel, Power Point, and ability to work with Customer Relationship Management systems for appointment setting required.
Abilities
Ability to maintain the confidentiality of sensitive material.
Ability to work as part of a multi-faceted team of faculty, staff, and students of diverse backgrounds
Education and/or Experience
Bachelor's degree or equivalent preferred.
3 years' experience of administrative support or equivalent experience in an office with significant multitasking.
EEO Statement
Equal Opportunity/Notice of Nondiscrimination
Santa Clara University is an equal opportunity/equal access/affirmative action employer fully committed to achieving a diverse workforce and complies with all Federal and California State laws, regulations, and executive orders regarding non-discrimination and affirmative action. Applications from members of historically underrepresented groups are especially encouraged. For a complete copy of Santa Clara University's equal opportunity and nondiscrimination policies, see https://www.scu.edu/title-ix/policies-reports/
Title IX of the Education Amendments of 1972
Santa Clara University does not discriminate in its employment practices or in its educational programs or activities on the basis of sex/gender, and prohibits retaliation against any person opposing discrimination or participating in any discrimination investigation or complaint process internally or externally. The Title IX Coordinator and Section 504 and ADA Coordinator is Jenna Elliott, Interim Director of Equal Opportunity and Title IX, 408-551-3043, jrelliot@scu.edu , www.scu.edu/title-ix . Inquiries can also be made to the Assistant Secretary of Education within the Office for Civil Rights (OCR).
Clery Notice of Availability
Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website . To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.
Americans with Disabilities Act
Santa Clara University affirms its' commitment to employ qualified individuals with disabilities within the workplace and to comply with the Americans with Disability Act. All applicants desiring an accommodation should contact the Department of Human Resources , and 408-554-5750 and request to speak to Indu Ahluwalia by phone at 408-554-5750 or by email at iahluwalia@scu.edu .
Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please go to the Campus Safety Services website . To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences.
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Intake Coordinator
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Wildlife Satellite Intake & Transport Coordinator
- Peninsula Humane Society
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0 Intake Coordinator jobs found in Santa Clara, CA area
Trusts and Estates Attorney
- Von Rock Law, PC
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San Francisco, CA
- About Von Rock Law, PC Von Rock Law, PC is a woman-owned firm in the heart of San Francisco dedicated to work life balan...
- 4/26/2024 12:00:00 AM
Assistant Director/Clinical Manager
- FRED FINCH YOUTH & FAMILY SERVICES
-
Oakland, CA
- Description Fred Finch Youth & Family Services is a great place to work, and we have the hardware to prove it! Year afte...
- 4/26/2024 12:00:00 AM
Intake Social Worker: The Welcoming Center
- Seneca Family of Agencies
-
San Jose, CA
- Job Description Job Description The Intake Social Worker serves as the primary behavioral health specialist for youth at...
- 4/26/2024 12:00:00 AM
Corpsmember Development Coordinator
- San Francisco Conservation Corps
-
San Francisco, CA
- Job Description Job Description Job Summary The Educations and Training Coordinator (Corpsmember Development Coordinator...
- 4/26/2024 12:00:00 AM
Clinical Therapist/Mental Health Clinician
- Health Right 360
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San Francisco, CA
- Job Description Job Description HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by provi...
- 4/25/2024 12:00:00 AM
Front Office Coordinator/Clinic Attendant
- LifeLong Medical Care
-
Oakland, CA
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Supervising Attorney for SF Immigration Court Helpdesk
- Immigration Center for Women and Children
-
San Francisco, CA
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- 4/24/2024 12:00:00 AM
Lead Peds Psych Intake Coordinator - Clinic-Child Psych (1.0 FTE, Days)
- Knewin
-
Palo Alto, CA
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About Santa Clara, California
Santa Clara is drained by three seasonal creeks, all of which empty into the southern portion of San Francisco Bay; these creeks are San Tomas Aquino Creek, Saratoga Creek, and Calabazas Creek.
There are some significant biological resources within the city including habitat for the burrowing owl, a species of special concern in California due to reduction in habitat from urban development during the latter 20th century. This owl uses burrows created by ground squirrels and prefers generally level grasslands and even disturbed areas.
According to the United States Census Bureau, the city cover...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Intake Coordinator jobs
$68,540 to $89,707
Santa Clara, California area prices
were up 2.9% from a year ago
were up 2.9% from a year ago
What does an Intake Coordinator do?
Intake Coordinator in Huntington, NY
In general terms, it can be said that intake coordinator responsibilities are based on providing services in medical facilities.
December 26, 2019
Intake Coordinator in New Britain, CT
Our Adult Outpatient department in Lakewood is seeking a full time Intake Coordinator.
December 12, 2019
Intake Coordinator in Richmond, VA
The Intake Coordinator will perform comprehensive bio-psychosocial assessments on adults age 18+ seeking outpatient mental health services.
February 14, 2020