Intake Coordinator jobs in Victorville, CA

DesertDME, Inc. is looking for an experienced Intake Coordinator and Driver Dispatcher for Durable Medical Equipment. This is a fast-paced office...strong attention to detail and exceptional customer service skills are a must.

Hours are Monday-Friday for 8 hours per day (40 hours per week). Some overtime, and some Saturdays and Sundays may be required based on the needs of the business.

About DesertDME

DesertDME is a durable medical equipment (DME) company serving the desert regions of Riverside and San Bernardino counties. Our mission is to offer, deliver, and maintain the highest quality durable medical equipment and service standards to support the health, safety, and well-being of patients. DesertDME is an equal opportunity employer.

Main Job Duties

• Answer phones and provide exceptional customer service
• Review new orders emailed from hospices and communicate with hospice representatives regarding orders, delivery timelines, and service calls
• Dispatch drivers
• Data entry of patient information and patient notes
• Data entry of equipment delivery, pick-up, sales
• Daily reconciliation of orders and maintenance of daily census
• General office duties
• Follow HIPAA/PHI standards

Classification: Hourly

Salary: $19-23/hour - depending on experience

Preferred Skills

• Minimum 2 years as Intake Coordinator
• Minimum 2 years experience in dispatch
• Experience in Google Workspace (Gmail, Forms, Sheets)
• Experience using databases
• Bilingual in Spanish

Job Type: Full-time

Pay: $19.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• What is your current hourly rate?

Experience:

• Intake: 2 years (Preferred)

Work Location: In person