Intake Services Representative - Home Care coordinates and facilitates the intake process for home care patients. Provides information about home care services, eligibility criteria, and policies to patients and families. Being an Intake Services Representative - Home Care utilizes health record management and other software to process the flow of documentation required to schedule and deliver services to patients. Responds to questions and resolves issues to ensure customer satisfaction. Additionally, Intake Services Representative - Home Care requires a high school diploma or equivalent. Typically reports to a manager or head of a unit/department. The Intake Services Representative - Home Care works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Intake Services Representative - Home Care typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
What You'll Do
Experience Youll Need
Who We Are
Do you love solving problems, finding solutions, and serving others? Looking for a fast-paced environment with a supportive culture? Do you enjoy being organized and investing your time in high value work? Ready for a real career with the opportunity to grow? If you share our passion for superior customer service, then WireNut Home Services is the company for you!
At WireNut Home Services we strive to live our mission which is to Enrich Lives Through Trust in the Trades. We enjoy a lively culture that thrives on accountability and fun which is driven by our mission, and safeguarded by our three core values: Family, Care, and Grow.
Established in 2004, WireNut Home Services is a family-owned residential company that provides Electrical, Plumbing, HVAC, and Drain Services throughout Colorado's Front Range. We have earned over 53,000 happy customer reviews and are the record holding 9x Excellence in Customer Service Award from the BBB. Additionally, we have been the recipients of the Gazette's Best Workplaces 6 years in a row and have enjoyed hard-earned, aggressive growth year-over-year.
How You Can Help Us
As a Customer Care Representative, you arrive each day determined to provide superb customer service to our clients and help keep our office running smoothly. Your primary responsibilities are to answer phones, schedule and confirm appointments, and make follow-up calls.
Your friendly disposition and positive, can-do attitude come through in all your interactions and is one of the reasons our clients enjoy doing business with us. Your excellent communication skills and attention to detail ensure that their needs are met. You are never bored as there are always a variety of office tasks that you can help with. You love that you get to interact with people every day and enjoy keeping busy. If this sounds like a good fit for you, take a look at who your next team would consist of! https://theorg.com/org/wirenut-home-services/org-chart
Benefits
Compensation: Averaging $17.00 - 19.00/hour (base starting at $16.00/hour)
Job Type: Full-time, in-office position, with the exact schedule to be determined at the time of interview. You must be available to work Saturdays and attend a 7:00 am company-wide meeting once a month.
NO COVID-19 VACCINE REQUIRED
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0 Intake Services Representative - Home Care jobs found in Colorado Springs, CO area