Intake Services Representative - Home Care coordinates and facilitates the intake process for home care patients. Provides information about home care services, eligibility criteria, and policies to patients and families. Being an Intake Services Representative - Home Care utilizes health record management and other software to process the flow of documentation required to schedule and deliver services to patients. Responds to questions and resolves issues to ensure customer satisfaction. Additionally, Intake Services Representative - Home Care requires a high school diploma or equivalent. Typically reports to a manager or head of a unit/department. The Intake Services Representative - Home Care works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Intake Services Representative - Home Care typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Optimal Home Care is looking for our next Intake Coordinator in our Loveland office full time Monday-Friday who is also a Licensed Practical Nurse.
Optimal Home Care Inc. is a thriving and growing company that has served over 34,000 patients since 2004.
We are committed to providing the best possible experience for our patients, their families, and our staff. We offer astounding benefits including:
We are a cutting edge, value driven agency that is looking to add skilled and passionate individuals to our team. Thank you for considering Optimal Home Care Inc. for you career aspirations.
Purpose:
The overall goal of this position is to assist in ensuring compliance with agency policy and protocol as well as federal and state regulations. The position will be the interface between referral sources, the client and the agency personnel, prior to admission of client to home health care service. This will ensure client’s needs and expectations are properly managed.
Scope & Objective:
Education: Preferably one (1) year of experience as a Licensed Practical Nurse
Experience: Preferred one year of home care experience and intermediate level of experience with Excel
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