Intake Services Representative - Home Care jobs in Lancaster, PA

Home Care Coordinator

Summary of Position

America's Home Health is growing in Pennsylvania! If you enjoy working with people in your community and have home care coordinator and marketing experience, I encourage you to apply today!

Benefits of Working with America's Home Health Services

• Strong brand recognition backed by family-focused agency policies
• State-of-the-art software system solutions
• Autonomy - be independently motivated and we will support your efforts!
• Competitive salary with large bonus potential
• Work with an experienced and caring team. Frankly, we are a lot of fun!

Responsibilities and Duties

• Build long-lasting relationships with Service Coordinators and additional referral sources
• Assist with onboarding Home Health Aides and scheduling them with clients
• Conduct caregiver payroll once a week
• Accept/decline cases given authorizations by external Service Coordinators and other referral sources
• Answer phones in an energetic and positive manner.- you are the face of our company!
• Respond to all email inquiries for new clients from referral sources
• Provide the highest level of customer service to all clients, potential clients and Home Health Aides at all times
• Work with the management team on remaining compliant with all client and Home Health Aide documentation
• Report new or lost cases to management
• Handle all necessary documentation required for onboarding new clients and staff
• Grow weekly hours billed and retain clients and staff
• Market the company and services in a professional, friendly manner - we are here to assist their needs!
• Document all interactions into timestamped software system

Job Type: Full-time

Pay: Up to $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work setting:

• In-person
• Office

Application Question(s):

• Home Health Experience ?
• Bilingual ?

License/Certification:

• Driver's License (Required)

Work Location: In person