Intake Services Representative - Home Care coordinates and facilitates the intake process for home care patients. Provides information about home care services, eligibility criteria, and policies to patients and families. Being an Intake Services Representative - Home Care utilizes health record management and other software to process the flow of documentation required to schedule and deliver services to patients. Responds to questions and resolves issues to ensure customer satisfaction. Additionally, Intake Services Representative - Home Care requires a high school diploma or equivalent. Typically reports to a manager or head of a unit/department. The Intake Services Representative - Home Care works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be an Intake Services Representative - Home Care typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
```Overview```
We are seeking a highly organized and detail-oriented individual to join our team as an Intake Coordinator. As an Intake Coordinator, you will play a crucial role in ensuring the smooth operation of our medical office by managing patient intake and providing administrative support. If you have excellent communication skills and a strong background in medical administration, we encourage you to apply.
```Responsibilities```
- Greet and check-in patients, ensuring accurate demographic and insurance information is obtained
- Schedule appointments and coordinate with healthcare providers
- Answer phone calls and respond to inquiries in a professional and timely manner
- Collect and verify patient insurance information
- Assist with medical record management, including scanning, filing, and organizing documents
- Collaborate with other administrative staff to ensure efficient workflow
- Provide exceptional customer service to patients, addressing any concerns or questions they may have
```Experience```
- Previous experience in an administrative role, preferably in a medical office setting
- Proficiency in using office equipment such as computers, printers, and fax machines
- Familiarity with phone systems and handling multiple phone lines
- Knowledge of medical terminology and procedures
- Experience with electronic health record systems such as Epic or Eaglesoft is a plus
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and accuracy in data entry
If you are looking for a rewarding position where you can contribute to the well-being of patients while utilizing your administrative skills, we invite you to apply for the Intake Coordinator role. Join our team today!
Job Type: Full-time
Pay: $20.00 - $26.00 per hour
Expected hours: 30 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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