Intake Services Representative - Home Care jobs in Moline, IL

Company: Home Instead Quad Cities

Location: Bettendorf, Iowa (Option for Hybrid)

Job Type: Full-time

About Us: Home Instead Quad Cities is a leading provider of compassionate and professional home care services. We are dedicated to improving the lives of our clients by providing personalized care that meets their unique needs. Our team is committed to excellence, compassion, and integrity in everything we do.

Job Description: As an Intake Coordinator at Home Instead Quad Cities, you will play a crucial role in connecting with prospective clients and facilitating the intake process. Your responsibilities will include:

• Engaging with prospective clients to understand their care needs and preferences.
• Providing information about our services, pricing, and availability.
• Scheduling appointments for assessments and consultations.
• Gathering necessary documentation and information for intake procedures.
• Ensuring accuracy and completeness of client records.
• Collaborating with other team members to ensure seamless transitions for new clients.

Requirements:

• CNA/CMA Preferred
• Bachelor's Degree Preferred
• Previous experience in a customer service or administrative role, preferably in healthcare or home care settings.
• Excellent communication skills, both verbal and written.
• Strong attention to detail and organizational abilities.
• Ability to multitask and prioritize tasks effectively.
• Empathy and compassion for individuals in need of care.
• Proficiency in basic computer applications and data entry.
• Willingness to learn and adapt to new processes and systems.

Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package including health insurance and retirement plans.
• Opportunities for professional development and advancement.
• Supportive and collaborative work environment.
• Making a meaningful difference in the lives of others every day.

How to Apply: If you are passionate about helping others and possess the skills and qualities we are looking for, we would love to hear from you. Please submit your resume and a cover letter outlining your relevant experience and why you are interested in joining our team.

Home Instead Quad Cities is an equal opportunity employer and welcomes candidates from all backgrounds to apply.

Job Type: Full-time

Pay: $18.62 - $22.42 per hour

Expected hours: 40 – 45 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Long term care
• Rehabilitation center

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Moline, IL: Relocate before starting work (Required)

Work Location: Hybrid remote in Moline, IL