About Us
Volunteers of America North Louisiana is a faith-based, nonprofit organization with a mission to provide opportunity, promote dignity, and inspire change in all who find their way to us. As a church without walls, we do this through personalized housing, health, and human services that benefit children and families, veterans, individuals with disabilities, and senior adults.
Founded in 1896 by social reformers Ballington and Maud Booth, Volunteers of America began as a movement of “volunteers” who were committed and sought to "reach and uplift" the American people. Volunteers of America North Louisiana began in Shreveport in 1935 with the opening of a shelter for women and children. Leading with our long-standing reputation and brand, the agency has grown to operate 40 programs, which tackle our communities’ most pressing issues and integrate our deep compassion with highly effective programs.
Thanks to our dedicated team of more than 350 employees, along with thousands of volunteers, donors, and supporters, we aim to give hope to thousands of people each year. Through our diversity, equity, and inclusion efforts, we endeavor to attract qualified, diverse, and caring individuals to consider a career with us and experience a collaborative culture that offers challenging, stimulating, and rewarding opportunities for personal and professional growth.
JOB SUMMARY:
The property manager provides property management expertise and oversight at HUD multifamily properties within the VOANLA portfolio. This position enforces prompt payment and terms of lease agreements; creates and cultivates tenant relationships; manages the administration of property operations and leasing to ensure safe and quality living and/or working environment; provides input into property budgeting, reviews financials for budgeting sustainability. This position represents the interests of the property(ies) in all aspects of housing operations and monitors property performance related to financial, physical, operating systems and regulatory compliance. The property manager ensures preventative maintenance and initiates capital improvements at the property to maximize property life and financial returns. This is a part time position working 20 hours per week.
Essential Functions, Duties & Responsibilities
- Assists in management process and completes administrative tasks related to property management
- Train, support and develop additional staff, as necessary
- Assure compliance with housing programs and other functions including health and safety, ADA compliance and Equal Employment Opportunity
- Complete training and continued professional education necessary to remain current on compliance and regulatory guidance
- Assist with property budget development and monitor expenditures to ensure budget goals are met
- Gather, evaluate and report on operational performance and condition of assets as requested
- Develop and maintain positive relationship with funding, regulatory and other community agencies to affect a positive public image
- Professionally interact with communities, tenants, agencies, individuals, corporations and government program leaders to assure Volunteers of America of North Louisiana, Inc. is recognized as a premier nonprofit provider of successful affordable housing in the region
- Perform other duties as assigned
- Every effort has been made to identify the essential functions of this position. However, this job description in no way states or implies that these are the only duties you may be required to perform. The omission of specific descriptions of duties does not exclude them from the position if the work is similar, related or can be considered essential to this position.
Maintaining Assets
- Conduct on-site inspections of assets to evaluate physical condition, effectiveness of management operations, regulatory compliance, and external effects of property and market position. Report on findings and conclusions including direct corrective measures and recommended changes or improvements necessary.
- Complete and monitor 5-year capital improvement plan and update as necessary. Request and report capital improvements to Regional Housing Director.
- Monitor use of preventative maintenance list and hold site management accountable for quality assurance.
Knowledge, Skills and Abilities
- High school diploma/ GED required. An associate or bachelor degree from an accredited institution is preferred. A minimum of three years’ experience in property management or in a similar role is required.
- Professional certification in Property Management is required within one year of employment.
- Specific knowledge and training regarding HUD Real Estate Assessment Center (REAC) inspections and regulatory guidelines is required.
- Experience in financial analysis, insurance/risk management, accounting, and regulatory compliance is required.
- Specific knowledge of HUD housing programs, low-income housing tax credit programs and market housing is required.
- Interpersonal skills necessary to effectively delegate manage and motivate other employees and outside contacts are required.
- Ability to communicate clearly both in writing and verbally is required.
- Sound and accurate judgment with an ability to support and explain reasoning for decisions is necessary.
Rate of Pay: $18.00 per hour
Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is frequently required to sit, stand walk, drive, see, hear and speak. The vision requirement includes close and distant vision. This position works in office and outdoor settings. The position interacts with staff, residents, maintenance staff and vendors.
This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.