Intellectual Property Docket Specialist jobs in Green Bay, WI

This role is responsible for leading the day-to-day property management for a portfolio of properties at Blue Frog Property Management. We are looking for someone who is customer service focused, has high attention to detail, and is proactively willing to go the extra mile to help the team.

Tasks include:

• Assist owners and residents in our Green Bay zone in a timely and professional manner while building customer loyalty.
• Pro-actively communicate with owners in regards to their properties.
• Monitor all aspects of the properties you manage including monitoring vacancies, upcoming move outs, maintenance, etc.
• Visit properties periodically to assess current conditions and recommend improvements where necessary.
• Manage monthly meetings with owners discussing their portfolio performance including vacancies, upcoming move outs, delinquencies, and financials.
• Assist with security deposit deductions and returns after residents vacate
• Ensure resident concerns are being responded to timely and thoroughly.
• Following up on lease violations to make sure they are corrected in a timely fashion.
• Manage employees in a positive and team-building manner.
• Have the ability to set expectations for employees and to hold them accountable.
• Answering the phone, emails, and property management software (Buildium) tasks in a timely manner.
• Other duties as assigned.

This position is very important to the Blue Frog organization and we are looking for someone who is a team player and dedicated to helping us to continue to grow while providing top notch service to our owners and residents. This position will work primarily out of our Green Bay office but will be required to work out of the Oshkosh office as needed.

Requirements:

• Candidates must have 3 years of experience working in property management; leadership or management experience preferred
• Candidates must be able to work fulltime, M-F
• Prior experience with Buildium preferred but not required
• Comfortable working independently with a high level of attention to detail
• Must be knowledgeable about state and local rental laws and processes
• Must be able to communicate with current owners, potential owners, and residents in a way that inspires confidence and builds customer loyalty
• Ability to follow through on all commitments.
• Ability to follow Corporate policies and recommend improvements as appropriate
• Ability to work in a fast-paced environment as a team player with the willingness to help the business however needed
• Ability to deal with difficult situations and people in a positive and helpful way
• Excellent administrative skills (professionalism on the phone, e-mail etiquette, organized, etc.)
• Must be well-spoken and have the ability to hold people accountable to their obligations
• Must have the ability to become proficient in Buildium, Tenant Turner, Happy Inspector, and other supporting systems
• Strong computer skills including proficiency in MLS, Microsoft Word and Excel

Compensation:

• Salaried position with pay based on experience
• Eligible for companies Group Health Insurance plan
• You will receive paid time off (PTO). These hours are earned on a pro-rated basis throughout the year
• You will be eligible to participate in the Company’s SIMPLE IRA Retirement Plan effective the first day of the month following, or coinciding with, one full calendar month of employment. To be eligible to participate, you must also be at least 18 years of age

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Health savings account
• Life insurance
• Retirement plan
• Vision insurance

Experience level:

• 3 years

Schedule:

• Monday to Friday

Work Location: In person