Intellectual Property Docket Specialist jobs in Modesto, CA

About Us:

Serving the community for the past 12 years. Managing several hundred single-family homes and commercial properties Stanislaus and San Joaquin Counties. We are committed in customer service for both the landlords and Tenants.

Job Description: We are currently seeking a friendly and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for property owners, tenants, vendors, and prospective clients, providing exceptional customer service and support to ensure a positive experience managing our properties. Ability to manage multiple concurrent deadlines and exceptional attention to detail.

Responsibilities:

• Greet and assist tenants, owners, and vendors in a professional and courteous manner
• Answer incoming calls and respond to inquiries promptly and effectively
• Provide information about available properties, rental rates, lease terms, and application processes
• Schedule property viewings and follow up with prospective tenants
• Process rental applications through background checks and landlord verification
• Coordinate move-in and move-out processes, including property inspections and addressing any maintenance issues
• Address tenant concerns and requests in a timely and efficient manner
• Assist with rent collection and lease renewals
• Maintain accurate records of tenant interactions and transactions
• Collaborate with property management team members to ensure seamless operations

Qualifications:

• High school diploma or equivalent
• Previous customer service experience, preferably in a property management or real estate setting
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office and property management software (e.g., Yardi, AppFolio)
• Knowledge of fair housing laws and regulations
• Ability to work independently and as part of a team
• Attention to detail and problem-solving skills

Benefits:

• Competitive wages
• Retirement savings plan (401k)
• Paid time off
• Professional development opportunities

*

How to Apply: Submit your resume and a cover letter detailing your relevant experience and why you are interested in this position to GreenGate Property Management. Please do not call the office.

We look forward to welcoming you to our team!

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• Paid time off
• Professional development assistance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person