Intellectual Property Support Manager jobs in Ann Arbor, MI
Intellectual Property Support Manager provides support to the intellectual property unit of an organization and maintains a portfolio of current patents. Oversees research on developments in IP and patent law and provides support in preparation and filing of patents. Being an Intellectual Property Support Manager requires a bachelor's degree in area of specialty. Typically reports to a director. The Intellectual Property Support Manager occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an Intellectual Property Support Manager typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Intellectual Property Support Manager jobs
Customer Support Advisor - Intellectual Property
- Clarivate
-
Ann Arbor, MI
FULL_TIME
- We are looking for a Technical Support Analyst to join our team in Ann Arbor! In this role you will provide product support to external and internal clients that will encompass both functional and technical aspects of our IP products Foundation IP, Memotech and Inprotech. The TSA collaborates closely with end-users, IT teams, and vendors to effectively support technical challenges, provide guidance, and maintain a high level of customer satisfaction. We would love to speak with you if you’re tech savvy with great troubleshooting and customer support skills! About You – experience, education, skills, and accomplishments Bachelor's degree or equivalent work experience in a customer care environment A minimum of 2 years equivalent and progressive work experience It would be great if you also had . . . Oracle or SQL Server knowledge is a plus. Proficiency in Microsoft Office, particularly Outlook, Word, and Excel Experience with Web Servers configuration, SQL queries and IIS What will you be doing in this role? Acts as first point of contact for technical assistance via phone, e-mail, chat, or customer service systems. Efficiently resolve customer inquiries and requests related to products and services in a professional, accurate, courteous, and timely manner using various communication channels (phone, email, chat) Escalates more technical and unique issues to senior staff and ensures appropriate communication with customers. Gathers information from users to accurately diagnose and understand technical issues, documenting detailed support requests. Resolve incidents in accordance with the Service Level Agreements; prioritize and resolve quick issues and escalate other issues to the relevant function. Investigates, reports and documents customer issues and/or enhancement requests and ensures that both internal and external stakeholders are updated as appropriate. Act as a voice of the customer and report customer feedback to contribute to organizational learning and ensure best practice is coordinated across the organization. About the Team Our Support team includes Engineers and Product Specialists that provide unparalleled service to North America. As a support team, we are the main point of contact for customers once they are live. Our team handles inquiries from simple enhancement requests and product questions to data and technical issues and system bugs. Hours of Work Full time – Hybrid Tue-W- TH The 8-hour shift will be scheduled between 8:00 AM EST to 8:00 PM EST. Please keep in mind that the shift hours may vary as needed to accommodate specific requirements. #CB #LI Hybrid #LI-SG1 Clarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled Clarivate™ is a global leader in providing solutions to accelerate the lifecycle of innovation. Our bold mission is to help customers solve some of the world’s most complex problems by providing actionable information and insights that reduce the time from new ideas to life-changing inventions in the areas of science and intellectual property. We help customers discover, protect and commercialize their inventions using our trusted subscription and technology-based solutions coupled with deep domain expertise. For more information, please visit clarivate.com.
- 1 Month Ago
Property Manager
- Village Green Property Management
-
Ann Arbor, MI
FULL_TIME
- Are you a Property Manager looking for a new opportunity? Village Green offers a unique environment that empowers our team to exceed residents' expectations and make a distinct difference in people's ...
- 7 Days Ago
Property Manager
- Village Green Property Management
-
Ann Arbor, MI
FULL_TIME
- Are you a Property Manager looking for a new opportunity? Village Green offers a unique environment that empowers our team to exceed residents' expectations and make a distinct difference in people's ...
- 7 Days Ago
Property Manager
- 5 West Group
-
Ypsilanti, MI
CONTRACTOR,FULL_TIME
- We are looking for a prudent property manager to be responsible for the direct management oversight of assigned residential properties. The goal is to maximize asset value, customer satisfaction and r...
- 17 Days Ago
Property Manager
- Group Five Management
-
Ann Arbor, MI
FULL_TIME
- The Property Manager will serve as the leader of a multi-family community within our company’s portfolio. The successful candidate will play an integral role to a team of professionals who maintain an...
- 21 Days Ago
Property Manager
- Princeton Management
-
Ypsilanti, MI
FULL_TIME
- Job Title: Property Manager Job Description: We are seeking a dedicated and experienced Property Manager to oversee the daily operations of our apartment community. As a Property Manager, you will be ...
- 1 Day Ago
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0 Intellectual Property Support Manager jobs found in Ann Arbor, MI area
About Ann Arbor, Michigan
Ann Arbor is a city in the U.S. state of Michigan and the county seat of Washtenaw County. The 2010 census recorded its population to be 113,934, making it the sixth largest city in Michigan.
Ann Arbor is home to the University of Michigan. The university significantly shapes Ann Arbor's economy as it employs about 30,000 workers, including about 12,000 in the medical center. The city's economy is also centered on high technology, with several companies drawn to the area by the university's research and development infrastructure.
Ann Arbor was founded in 1824, named for wives of the village'...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Intellectual Property Support Manager jobs
$82,419 to $123,540
Ann Arbor, Michigan area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does an Intellectual Property Support Manager do?
Intellectual Property Support Manager in Augusta, GA
Based on our compensation data, the estimated salary potential for Intellectual Property Support Manager will increase 16 % over 5 years.
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