Intellectual Property Support Manager jobs in Portland, OR

Portland Property Management (PPM) is a growing, family-owned property management company centered out of North Portland. We are looking to expand our staff with a new Property Manager.

About the company: With a focus on ethical property management, we take the time to assure our tenants and homeowners receive the highest quality of services. We manage a variety of rental properties with a portfolio of ~330 units ranging from character-rich single family homes, small multiplexes, to high-end properties throughout the greater Portland Metro Area.

We set ourselves aside by giving every situation the extra attention and thought it deserves. Our goal is to assure our tenants and homeowners are receiving a uniquely attentive and comfortable experience with renting in Portland. As our next Property Manager, you can expect a dynamic week that will look different from your average, corporate, paper-pushing role.

Our small team will always be present to help you navigate your work. We are a supportive and caring group who works closely with one another throughout the work day in all aspects of our operations. At PPM, every employees’ voice matters; we are always growing and open to changes. Our employees play an integral role in determining our operations and processes.

At Portland Property Management, we put People first.

About the position: You will be stepping into a full-time Property Manager role. Your primary focus will be managing our small staff, landlord/tenant compliance, document generation, lease renewals, and ongoing account management; all through the lens of ethical property management. Your work day will be different each day, with the core responsibilities listed below.

Responsibilities Include:

• Managing a small team and day-to-day operations of our property management company with the support of our Business Owners and management team.
• Maintaining positive relationships with tenants and homeowners and amongst the office team.
• Advising tenants, homeowners, and team in regards to leasing, forms and documents, accounting, and fair housing compliance.
• Supporting Business Owners and Operations Managers in identifying areas of optimization and advancement while implementing organizational changes to improve efficiency, employee wellbeing, and company revenue.
• Generating lease documents in accordance with city and state tenant/landlord guidelines and company practices.
• Reviewing and counter-signing leases, document management, and record keeping.
• Monitoring monthly rent collections and late payments.
• Working with the Leasing Manager to negotiate and generate lease renewals/non-renewals in accordance with Oregon tenant/landlord law and company best practices.
• Issuing notices such as non-payment of rent, lease violations, and non-compliance notices.
• Attending weekly leasing staff meetings, all-staff meetings, and regular check in’s with key staff.
• Addressing owner/tenant questions about accounting, budgeting, and monthly statements.
• Keeping up to date with changes in industry such as new tenant/landlord laws etc.
• Working closely with leasing and maintenance staff to ensure all deadlines are met.

Requirements:

• This is an in-office position 5 days a week
• At least 2-3 years of experience in property management
• Knowledge and experience with tenant/landlord law, fair housing laws, SB 608, and Portland’s relocation ordinance
• Strong leadership skills and comfortable managing a team.
• Ability to work under pressure and maintain composure while handling sensitive or difficult situations
• Ability to cross over on tasks while displaying confidence working independently
• Strong verbal and written communication skills
• Strong attention to detail - this role involves a lot of self managed paperwork, data entry and deadline tracking
• Ability to learn new programs (Appfolio, TenantTech, and Trello knowledge is a plus)
• Proficiency with Gmail, Google Drive and Google Docs
• Must pass a criminal background check
• Must have a valid driver’s license and working vehicle including auto insurance that can be used for work. Company will reimburse all miles driven for work at federal mileage rate.
• Ideal applicant has current property management license or willingness to acquire a property management license within the first three months of employment. If not licensed upon hire, the company will offer reimbursement for the cost of education and license once the license has been filed with the company.
• Bachelor’s Degree, or some secondary schooling with 2-3 years of relevant experience

Compensation:

• Employee will be provided with an individual office space in our North Portland office and a company cell phone for work purposes.
• Salary to be determined, based upon experience
• Health, vision, and dental insurance
• Simple IRA plan
• Paid personal time off for vacation and sick time
• Paid holidays off
• Allotted remote/flex days

To apply, please send your resume and your responses to the questions below to operations@portlandpm.com

• Describe your experience with property management and why you are interested in this position?
• What does ethical property management mean to you?
• You notice an employee is showing up late almost every day and spends a lot of time looking at their personal phone. How would you handle this situation?

Job Type: Full-time

Pay: $28.00 - $32.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you have a reliable vehicle with current insurance?

Experience:

• Residential Property Management: 2 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Portland, OR 97203: Relocate before starting work (Required)

Work Location: In person