Overview:
We are seeking a detail-oriented and customer-focused individual to join our team as a Night Auditor. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the overnight hours. If you have a passion for hospitality, excellent customer service skills, and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities:
- Perform night audit procedures to ensure the accuracy of financial transactions and guest accounts
- Verify and balance entries and records of financial transactions
- Prepare reports summarizing daily operations and financial activities
- Handle guest inquiries, requests, and complaints promptly and professionally
- Provide exceptional guest services, including check-in/check-out procedures
- Assist with front desk duties as needed, including answering phones and providing information to guests
- Maintain a clean and organized work area
Requirements:
- Previous experience in hospitality or hotel management is preferred
- Strong customer service skills with the ability to handle difficult situations calmly and effectively
- Excellent phone etiquette and communication skills
- Detail-oriented with strong organizational skills
- Ability to work independently with minimal supervision
- Proficient in computer systems and software used in hotel operations
- Flexibility to work night shifts, weekends, and holidays as required
Join our team as a Night Auditor and be part of an exciting and dynamic hospitality environment. We offer competitive compensation, opportunities for career growth, and a supportive work culture. Apply today to start your journey with us!
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Expected hours: 20 – 30 per week
Benefits:
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person
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