The Manager, Planning & Analysis is the head of the Sales Operations, Forecasting and Merchandising function, responsible to strongly support the brand’s sales & business development across all sales channels – wholesale, retail & e-commerce.

Reporting relationships

Reports to the Brand President. Interacts regularly with Key Internal Stakeholders, both local and at the Switzerland headquarters: Regional Sales Managers, Marketing and Communication Managers, E-commerce and CRM Managers, Call Center, Logistic, After Sales, Finance and IT business partners. Works with External suppliers as needed. This position currently has 1 direct report: Sales & E-commerce Coordinator.

ESSENTIAL JOB FUNCTIONS

Sales Budgeting and Forecasting

• Performs and or supervises the creation of daily, weekly, months sales reporting to track progress against sales objectives
• Forecasts sales by channel based on sales trends, product availability and other factors
• Strategic contributor to the Annual Budget presentation

Merchandising and Assortment Planning

• Strives to improve sales in all channels through great merchandising and assortment planning
• Forecasts product needs on monthly, quarterly & 12 month rolling basis, at SKU level
• Performs in depth analyses of product performance at the SKU / reference level
• Handles and tracks inventory levels, internally and in the trade
• Handles product inquiries from channels/partners. Frequent communication with Headquarters regarding availability and fulfillment / lead time
• In charge of aging and discontinued products, makes recommendations on stock management initiatives
• Handles periodic internal / staff sales
• Manages, tracks and coordinates packaging materials such as new boxes, e-commerce and accessory shipping supplies
• Advises key collaborators and partners about new product launches and key product information (Wholesale, E-commerce, Retail)

Sales Reporting & Commercial Analysis

• Performs and or supervises the creation of sales reports: daily, monthly, ad-hoc
• Tracks Sell in and Sell out of product at the reference level, stock turn and months of stock available.
• Handles the sell-out declaration app for the Wholesale Trade. Cross-checks and reconciles sell out and inventory reports.
• Analyzes product trends, anticipating changes in demand in the market
• Analyzes sales performance and makes recommendations how to improve stock turn and inventory management
• Tracks competitor activity in the market: sales, product launches, business development

E-commerce Sales Development and Administration

• Enable and support the growth of the E-commerce business in North America
• Develop E-commerce channel together with HQ business partners (head of E-Commerce) and local key collaborators (IS, Call Center, Logistics)
• Responsible for merchandising and stock management of the E-commerce website
• Analyzes sales performance and makes recommendations how to improve sales
• Responsible for enhancements to E-commerce portal, such as sales of Accessories / Straps
• Partner with Call Center to enable the swift reply to end-client inquiries and questions

Other responsibilities

• Frequent contact with Finance, Accounting, Orders, and Logistics teams to ensure timeliness of invoicing, order processing, management of returns flow.
• After Sales Service - Brand business partner contact for questions relating to After-Sales Service and Accessories
• Call Center - Brand business partner contact for ensuring Call Center is informed of brand news and product information

Visual Merchandising

• Role currently supervises the production of corners and the shipment of VM materials. This job will be transitioned to marketing dept. in the future.KNOWLEDGE, SKILLS & ABILITIES

• Highly analytical, with strong budgeting and forecasting skills
• Independent & self-starter
• Positive attitude, eager to chip in new ideas, always looking for ways to improve and gain efficiency
• Excel, SAP, Experience with Salesforce a
• Excellent interpersonal skills
• Excellent management & organization skills
• Experience with luxury retail and watches a

EDUCATION AND EXPERIENCE

• University or college degree (B.A., B.S.); M.B.A. is a plus
• Work experience commensurate with the job responsibilities

Equal Employment Opportunity

Our Company values diversity and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, religious creed, national origin, ancestry, citizenship, sex, gender (including gender identity and expression), pregnancy, age, sexual orientation, physical or mental disability, medical condition, genetic information, sexual orientation, marital status, familial status, veteran status, or any other legally protected status under applicable federal, state or local laws. This policy applies to all terms and conditions of employment, including but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functions.