SUMMARY:  The primary purpose of the Trade Administration Specialist is to provide support to Clients, Sales, and other Affinity management, Process billbacks and deductions in a timely manner for all assigned Clients and maintain and communicate Client’s pricing contracts in applicable programs.

We are looking for someone in the Buffalo or Syracuse area. There will be work from home options once established in the role. 
 

DUTIES AND RESPONSIBILITIES:

• Process all assigned Client’s billbacks and deductions in a timely manner by utilizing Client provided programs, forms, or other applications
• Establish and maintain relationships with clients, distributors, operator customers, and broker representatives
• Maintain and renew Client’s pricing contracts in applicable programs
• Communicate pricing contracts to distributors and sales team
• Update procedures and contact information
• Attend Team and Client calls/trainings
• Verify and approve pricing for deductions
• Support all Client Manager and Account Executives in any way necessary to keep an open line of communication between the clients and customers.
• Performs other duties as assigned by manager

QUALIFICATIONS:

• Associate degree or equivalent from a two-year college or technical school, or six months to one-year related experience and/or training, or equivalent combination of education and experience
• Proficient on internet software, order processing systems, Excel spreadsheet and word processing software
• Basic Accounting Skills
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Commitment to excellence and high standards
• Ability to work with all levels of management
• Strong organizational, problem-solving, and analytical skills
• Excellent written and verbal communication skills
• Proven ability to handle multiple projects and meet deadlines
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Customer service experience preferred

COMPETENCIES:

• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others
• Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
• Integrity related to working with sensitive clients and customer information

PHYSICAL/MENTAL Requirements:

• Coordinate multiple tasks simultaneously
• Collect, interpret, and/or analyze complex data and information
• Position requires no travel, except occasional locations for training or support.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

The Affinity Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need.