Intranet Applications Specialist - Web jobs in Somerset, NJ

Applications Specialist – Failure Analysis

Hamamatsu, a global leader in advanced light detector technology, seeks a passionate and skilled Application Specialist to join our dynamic team. This exciting role offers the chance to drive sales for our cutting-edge Failure Analysis (FA) instruments, working both in-house and at customer sites across the US and Canada.

Make a Difference with Photonics

At Hamamatsu, we're driven by a mission to improve lives through the power of light. Our diverse customer base, from Fortune 100 companies to innovative startups, relies on our technology for groundbreaking research and development in various fields. As an Application Specialist, you'll play a crucial role in showcasing the capabilities of our current and next-generation FA instruments, helping our customers unlock the full potential of photonics.

Responsibilities:

• Become the technical champion for FA sales directed activities: Plan and execute customer demonstrations, sample evaluations, and loaner/upgrade/new tool installations. You'll own every step, ensuring high customer satisfaction and successful outcomes.
• Fuel innovation: Support the development of new techniques and gather valuable customer feedback on software and hardware features. Your insights will shape the future of our instruments.
• Travel and connect: Build strong relationships with customers across the U.S. and Canada, understanding their needs and challenges. Expect regular travel of 25-30%, with occasional periods of up to 60-70%.
• Bridge the gap: Foster effective communication with our parent company in Japan, ensuring seamless collaboration and knowledge sharing.
• Share your expertise: Create compelling content, reports, and presentations. Train and empower others to harness the power of our technology.
• Gather valuable intel: During customer visits, collect key business information, including budget estimates, desired configurations, and competitive insights.