Position Type:
Technology/Specialist
Date Posted:
4/28/2022
Location:
Curriculum and Instruction
Date Available:
07/01/2022
Closing Date:
Until Filled
District:
Monroe County Intermediate School District - website
Description:
REPORTS TO: Assistant Superintendent for Curriculum and Instruction
AVAILABLE: Full-time, full year (260 contract days) position available July 1, 2022. Eight hours per day includes a 1/2 hour unpaid lunch. 8:00 a.m. - 4:00 p.m.
SALARY & BENEFITS: Annual salary to be determined by qualifications and experience. Range: $40,000 - $55,000. Position includes full family medical benefits.
AFFILIATION: None
FLSA STATUS: Non-Exempt
Job Summary:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL DUTIES:
- Provide support for the Student Information software package (Infinite Campus) for the public-school districts in Monroe County.
- Conduct on-site visits to school districts as needed to provide ongoing customer support for the student information system.
- Provide training, both in a group setting and on an individual basis for new personnel in the
student information system applications for required state reporting, federal reporting, and MI Data Hub modules.
- Participate in local user group meetings for student information system applications.
- Establish and maintain a positive and productive working relationship with intermediate and local
district staff.
- Consult with the vendor support to request technical solutions to specific user needs
- Assist all departments with data collection and compilation for reports from the student information system.
- Provide database and ad hoc report writing assistance and troubleshooting to ISD and local district staff.
- Provide technical documentation for student information system applications and state and federal reporting.
- Develop documentation of different beginning of year, end of year, and state and federal reporting processes.
- Compile data for state and federal reporting.
- Maintain confidentiality of school district records.
- Valid driver's license.
- Maintain regular, predictable in-person attendance and punctuality.
- Adhere to MCISD Guidelines and Policies.
- Follow work rules.
- Assume other duties as assigned.
Qualifications:
EDUCATION:
- Associate's Degree in technology or related field required, Bachelor's Degree preferred.
EXPERIENCE:
- Minimum of 3-5 years experience in customer service, technology support and training.
- Knowledge and experience with Infinite Campus student information system, preferred.
- Knowledge and experience with K-12 Michigan State reporting.
- SQL experience, preferred.
SKILLS/OTHER:
- Ability to communicate clearly and tactfully on the telephone, in person or while training.
- Ability to analyze, diagnose and resolve customer problems.
- Ability to write reports.
- Ability to establish priorities and meet deadlines.
- Demonstrated attention to detail and accuracy, required.
- Ability to take initiative and work independently or in a team environment.
- Ability to handle a wide variety or situations with professionalism.
CRIMINAL HISTORY CHECK: Upon hire
, employees of the Monroe County Intermediate School District are fingerprinted for a Michigan and FBI criminal history check. The processing fee of $43.25 is the responsibility of the applicant.
Working Conditions:
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to operate a computer, stand, sit and walk. The employee occasionally will reach above the head and frequently reach forward. Frequent driving to district sites is required. Specific vision abilities required include close vision such as to read handwritten or typed material, the ability to adjust focus and depth perception and the ability to hear where a sound is coming from. The position requires the individual to meet multiple demands from several people.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities for perform the essential functions.
The noise level in the work environment is usually moderate.
Application Procedure:
APPLICATIONS ACCEPTED UNTIL FILLED
Internal Applicants:
Current Monroe County Intermediate School District employees who meet the qualifications must complete the online application at www.monroeisd.us to be considered. Click on "Employment" and "Frontline Education - Applicant Tracking" and follow instructions to apply for this position. You MUST update education and work experience. Supporting documents required (resume', 3 letters of reference, and applicable certifications/license) must be uploaded with the application.
External Applicants:
Must complete online application at www.monroeisd.us. Click on "Employment" and "Frontline Education - Applicant Tracking" and follow instructions to apply for this position. Faxed or mailed applications will not be accepted. Supporting documents required (resume', transcripts, 3 letters of reference, and applicable certifications/license) must be uploaded with the application.
Contact Information:
Human Resources Department
Monroe County Intermediate School District
1101 S. Raisinville Road
Monroe MI 48161
Phone: (734) 322-2642
The Monroe County Intermediate School District does not discriminate on the basis of race, color, national origin, age, sex, marital status, religion, disability or handicap.