Keno Shift Supervisor supervise the operation of the Keno area for designated shift. Organize and oversee Keno game activities. Being a Keno Shift Supervisor direct team members and ensure policies and procedures are properly followed. May require a high school diploma or its equivalent. Additionally, Keno Shift Supervisor typically reports to a manager. The Keno Shift Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Keno Shift Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
ESSENTIAL JOB FUNCTIONS : PM Guest room attendant (GRA) Responsibilities Collect radio and sign-in. Guestroom Cleaning : late check-outs, DND’s, pick-ups and unexpected checkouts.
Office Coordinator will issue assignment. Respond to guest requests in a timely manner. Make sleep sofas as assigned. Prepare turndown cart : stock supplies, straighten and clean.
Retrieve turndown assignment from Rooms Controller at 5 : 30pm. VIP Rooms and Suites upon request Check with Rooms Controller at 7 : 00pm for recent arrivals.
Turn radio on designated station play softly. Place turndown note and amenity. Close drapes. Place remote control and TV channel guide on beside table.
Remove used room service items. Wipe clean the bathroom and shower glass. Place guest items on clean washcloth. Replenish amenities as needed.
Remove and replace any used towels. Empty trash. Replenish ice. Additional responsibilities : Report any items that need attention from Engineering as a work order.
Clean cart and remove all used items . cleaning rags, used amenities, et
QUALIFICATIONS : High School diploma or equivalent preferred. Housekeeping or environmental service experience preferred.
Excellent customer service skills
PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS : Must be able to read, write, speak and understand English. Able to push, pull and carry up to 100 pounds.
Need to stoop, bend, reach and pull. Respond to visual and aural cues.
GAMING PERMIT : not required
Last updated : 2024-04-25
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