Keyboard Instrument Repairer and Tuner jobs in Portland, OR

Instrument is a digital product and brand experience agency of more than 400 talented people on a dozen different teams, each focused on particular clients and dedicated to producing best-in-class work. Our shift to a remote-first model has only strengthened and diversified our company culture, and we’re committed to career advancement, personal support, and a healthy work/life balance for everyone we hire.

Here are Instrument, we pursue excellent. We have an unwavering commitment to make work that goes above and beyond. To ensure that we are able to do so, we're on the hunt for someone super organized and detail-oriented to partner with our Delivery Team Operations. You'll be the key player in making sure our teams run like a well-oiled machine. With your killer project management skills, you'll keep the flow going smoothly across Delivery, PeopleOps, Staffing, and Clients, making sure our partnerships are lit and our outcomes stay on fleek.

• In collaboration with Executive Directors & Team Producers, your role is to actively and proactively manage team needs, identify the appropriate resources to perform that work, and then ensure resources are onboarded to the project
• Travel Coordination
• Partner with Studio Hospitality to ensure white glove client experience for in-person work sessions (food, beverages, conference room prep)
• Manage all reservations for all client dinners/connections
• Manage the team calendar/events (creation and management of events) and attend all meetings and ensure either automated notes are shared and documented
• Contribute ideas to continuously improve workflow processes, systems, and technology
• Team gifts, culture, and support

• Exceptional communication skills and the ability to independently form generative working relationships and lasting partnerships with both client and internal team members
• Proven experience as an Executive Assistant, Studio Coordinator, or comparable related role
• Passion for building great teams and positively contributing to the success and reputation of Instrument
• Impeccable attention to detail and organizational skills
• Fantastic interpersonal skills and experience interfacing with all levels of an organization with professionalism, tact, and diplomacy
• Strong written and verbal communication skills
• The ability to operate thoughtfully and contribute positively within an inclusive and diverse team environment
• Strong organizational skills that allow the work to be performed in smart ways and the client to have confidence in our capability to execute the project
• A desire to contribute your perspective and point-of-view to make the work and collaboration better
• An ease and openness in receiving productive feedback in order to inform your growth and progression
• A curiosity and drive to learn and grow, and a connection to your intuitive instincts

• The expected pay range for this position is $63,000 -$85,000 for our base US Region 3*. We have three regional pay ranges that are adjusted for cost of living (US1 15%, US2 7.5%, US3 Base), learn more about our pay philosophy and cost of living adjustments

What We Offer

Flexible, Hybrid Work Environment

Great Compensation with Annual Reviews (Learn more about our Pay Philosophy)

Annual Profit Sharing

401(k) Matching with Immediate Vesting

Robust Medical, Vision, and Accident Insurance

Generous Paid Holidays and unlimited PTO

Sabbaticals

Monthly Wellbeing & WFH Stipend

Career Management and Leadership Training