LAN Support supports, monitors, tests, and troubleshoots hardware and software problems pertaining to LAN. Recommends and schedules repairs. Being a LAN Support provides end users support for all LAN- based applications. Installs and configures workstations. Additionally, LAN Support may require a bachelor's degree. Typically reports to a project leader or manager. The LAN Support work is closely managed. Works on projects/matters of limited complexity in a support role. To be a LAN Support typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Job Summary:
Oak Tree Support Services Direct Support Professional supports adults with disabilities to help them live as independently as possible in their home and community. The position includes maintaining a full-time caseload (32 hours of persons served) with no geographic limitations dictated by staff.
Supervisory Responsibilities:
· None.
Duties/Responsibilities:
· Communicate with Staffing Coordinator regarding new clients on caseload
· Manage a caseload with a minimum of 32 hours per week (not including drive time) and shifts with persons served a minimum of 4 hours at a time with a varied, client-dependent geographic radius.
· Maintain routine schedule with each client assigned
· Document all interactions and cancellations within the information management system
· Communicate clearly to the client and division leadership on a regular basis
· Help client build skills to navigate their communities and connect with resources for reaching client-driven goals
· Complete all timesheets with client signature and detailed, organized notes in a timely manner
· Strive to maintain at least 75% engagement with caseload
· Maintain professionalism and confidentiality for all clients
· Submit all documentation of work completed and in the information management system or to leadership as applicable before ending any shifts with a client.
· Document training time, remote hours, and mileage weekly Saturday by 5:00pm CST to division leadership
· Attend quarterly virtual meetings and required trainings
· Transport people-served to medical appointments, grocery shopping, local county, etc.
· Record arrival and departure for every client visit via EVV
· Engage in active learning when job shadowing with other staff
Education and Experience:
· Maintain valid driver’s license and insurance
· High school diploma/GED
· Ability to pass a DHS background study
· Reliable transportation
EEO: Oak Tree Support Services strives to create a diverse, inclusive environment to better represent the communities that we serve. We are an equal opportunity employer. All Oak Tree Support Services employees must be approved to work by the Minnesota Department of Human Services’ Background Check Unit. Background checks are completed after a conditional offer of employment has been extended.
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