Labor Relations Director directs and oversees a company's labor relations programs, policies, and procedures. Establishes and maintains satisfactory labor-management relations, interprets the collective bargaining agreements, administers grievance procedures including arbitrations, and assists all levels of management on labor matters. Being a Labor Relations Director requires a bachelor's degree in a related area. Demonstrates expertise in a variety of the field's concepts, practices, and procedures. Additionally, Labor Relations Director typically reports to top management. The Labor Relations Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Labor Relations Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)
EDUCATION
Associates degree or equivalent with a focus in hospitality, service industry, social work, psychology, communications, or nursing preferred.
EXPERIENCE
At least four years of professional experience in the field of human services; or an equivalent combination of people-oriented experience and training. Previous experience as a patient advocate is critical. Knowledge of patient care, patient problems, and conflict resolution. Excellent human relation and oral/written communication skills.
SPECIAL SKILLS
Ability to use independent judgement, organize, and evaluate a patient relations program. Supervisory skills. Ability to establish and maintain effective working relationships with patients, other staff members, and the community. Microsoft Office experience is a benefit.
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